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About the accessibility of our website

Our aim is to meet all priority 1 requirements of the W3C Web Content Accessibility Guidelines 1.0 (WCAG 1.0). Meeting this standard is commonly known as Level A compliance.

Changing website colours

You can change the colour scheme on this website to a higher contrast if you prefer. This page will allow you to use a colour scheme that makes reading the text easier.

Access keys for our website

Access keys allow you to navigate to specific pages of a website by typing certain key combinations.

Adjust the text size

The website design now includes the facility to view pages with larger fonts, or to view it with a simplified format without images. These are intended to improve the accessibility options for visitors to the website.

Audio clips

Audio clips on this website are in MP3 format, commonly in use on the internet. Free players are available for you to download so you can listen to these clips if your computer does not already have a player installed.

Video content

We are making use of video files on this site. These are generally in the Windows Media Video File format (WMV).

Contacting us

If you are unable to get the information you need through the website directly we offer mediated access through our contact centre.

Downloading documents (Adobe)

Documents are made available in a variety of formats for website users to download. Where appropriate, guidance will be offered on how to download these.

Home page promotional banners

On each of the home pages for Residents, Businesses and Visitors there are 3 banners that promote services that we provide. This page explains how they work.


Alternative text (alt text) has been added to all images on our website. The text contained in the alt text will depend on the reason for the image.


How you can translate this site by using either Babel Fish or Google Translate.


If you are experiencing problems with legibility, or you find that this site is uncomfortable to read, you may wish to consider changing some of the default settings of your browser. This will alter the way web pages appear on your screen.

Navigating this site

You can move to different pages by using main categories on the menu bar on the left of each page; move your cursor over the underlined text (or hyperlinked image) and you will notice the cursor change to a hand.

Skip to content link

The skip to content link at the top of all web pages moves the focus to the start of the main content on a page.

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