What cookies are, why we use them, how you can manage them and what we do with the information.

2 What are cookies?

Cookies are small text files downloaded by your web browser and stored on your computer, smart phone or tablet as you visit websites.

How can cookies help a website?

Cookies help a website to operate correctly and aid user experience, and they are used by most websites. They have many purposes, including:

  • allowing a website to 'remember' you and your preferences, such as the font size, during visits
  • storing information, such as the items you have put in your online shopping basket
  • enabling the collection of analytical data that website owners can use, such as how many times a web page has been viewed
  • operating 'targeted' advertising.

Different types of cookie

  • Persistent cookies - These are stored on your device for a defined period of time.
  • First party cookies - These are set by the website you are visiting and can only be accessed and used by that website.
  • Third party cookies - These are set through a website by a party other than the one that owns the website, usually through applications or functions created by other companies that a website may implement on its pages. The importance of third party cookies is that they can be used to track users across websites.

Learn more about cookies

3 How to disable or enable cookies

You can use your internet browser (for example, Chrome, Internet Explorer, Safari or Firefox) to manage cookies across all websites you use. This includes being able to block and delete cookies. 

The website provides instructions on how to manage cookies.

If you are using your browser's settings to block or delete cookies, whilst you will still be able to use our site you may encounter some issues.

4 Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this involves the use of cookies.

The cookies we use cannot be used to identify you personally.

Our use of cookies:

  • helps us to make sure our site operates correctly and efficiently
  • provides accessibility and functionality
  • collects usage statistics that allow us to monitor how our site is used so that we can improve it.

The table below shows session cookies used across

Session cookies: Showing cookie type, description and the expiry.
Cookie Description Expiry
NSC_xxxx (name changes but prefixed NSC) Network load balancer cookie that ensures our servers do not become overloaded by requests by distributing workload. 1 hour
ASP.Net _SessionID Used to identify requests linked to the same browser session. Session (deleted when browser is closed)
tab Used when browsing a guide page to determine which section to show. Session
JSESSIONID Used so website can identify requests linked to the same browser session. Session (deleted when browser is closed)
saplb_* Used in the management of requests to the Netweaver application server. Session (deleted when browser is closed)
.ASPXAUTH Used to recognise successful login to account area (SPOCC). Session (deleted when browser is closed)
ARRAffinity Network load balancing cookie that ensures our servers do not become overloaded by requests by distributing workload (Windows Azure). Session
rating Used to remember the rating you have given to a page. The name of the cookie will be 'rating' followed by a number which relates to the page you have rated. Session

The table below shows preference cookies used across

Preference cookies: Showing cookie type, description and the expiry.
Cookie Description Expiry
.wscc.preferences Used to hide our cookie banner message and remember any cookie preferences you have set using the banner. 1 year
browserupdateorg Used to hide 'Update your browser' banner when you are using an out-of-date browser. 1 year
SurveyCookie Used to indicate if you have participated in the pop-up survey that appears on some pages on our site. 1 day

Google Analytics

We use Google Analytics (GA), a web analysis service from Google, to help us collect site use statistics. The following performance cookies related to this service may be set:

Google analytics performance cookies: Showing cookie type, description and the expiry.
Cookie Description Expiry
_ga_68W5Z874QE Used to track an individual session with your device (persist session state) 2 years
_ga Used to distinguish a user as unique. 2 years
_gat Used to throttle request rate. 10 minutes
_gid Used to distinguish users. 24 hours

Google Analytics uses first party cookies through our website to collect information about how visitors interact with our websites. This information is sent to Google and is analysed by us to evaluate how our websites are being used and how they can be improved.

Google Analytics doesn't identify who you are, but does track your movements on our websites.

You can find out more about the cookies Google Analytics sets on its cookie usage page. You can also read Google's overview of safeguarding data. We are currently migrating from Universal Analytics to Google Analytics 4.

Google provide a browser-based tool that you can install and use to opt out of all GA data collection. You can install it from their Google Analytics opt-out page

You can also prevent Google Analytics from running when you visit our website by deselecting the 'performance' option on our cookie banner.

5 Third parties

We use a variety of third party functions and applications to enrich and improve our content. While we try to limit the setting of cookies by these applications where possible, some cookies are unavoidable. Where these third party services are used on the website they may also receive the IP address of the device you are using.

West Sussex County Council does not collect personally identifiable information of visitors to our site. We will not:

  • associate any data gathered with any personally identifying information
  • link or seek to link an IP address with the identity of a computer user.

Below is an outline of third party functionality used across our websites and how to find out more information.

Job search

  • Our job search functionality is provided by Lumesse. This sets a number of session cookies to aid the search and application process. You can find out about Lumesse's cookies on its Privacy Policy page.


  • We embed our video content using YouTube. Information on how this website uses cookies can be found on Google's privacy pages. We have used YouTube's 'no-cookie' domain to stream videos on our site. This means that cookies will only be set by YouTube if you elect to play the video.

Bang the Table Pty Ltd and Survey Monkey

  • We use Bang the Table (and occasionally Survey Monkey) to publish surveys. Information on their use of cookies is available on the Bang the Table Pty Ltd and SurveyMonkey websites.


  • We use GovDelivery to send out our email alerts. Its sign-up process uses a session cookie relating to the subscription concerned and also sets a tracking cookie so it can understand activity in order to improve the product. This cookie expires after a year. Information on GovDelivery's use of cookies can be found on the Legal and privacy page of its website.
  • The GovDelivery signup overlay, which displays on some pages on our site, uses your browser's local storage to store when you last saw the overlay and when it should be shown again. By default you should only see the overlay once a month when using the same browser on the same device. 

Twitter and Facebook

  • A small selection of pages have Twitter or Facebook activity streams and badges embedded in them. We also use Facebook's targeted advertising service on a small number of pages. These use cookies, set by the respective service. 

Google Maps

  • Where we have embedded Google Maps in our pages, cookies may be set by Google. Information on how Google uses cookies can be found on the Google privacy pages.

    You can prevent Google Maps from loading on our site by deselecting the 'Performance' option on our cookie banner (see update cookie preferences section).

Google reCAPTCHA

  • We use Google reCAPTCHA on our feedback forms to prevent spam. Information on how Google uses cookies can be found on the Google privacy pages.

Library catalogue (Arena)

  • Arena (the library catalogue) use essential cookies which enable features such as wish lists and secure areas. It also uses third party cookies to link to social media services.

Booking Bug

  • We use a service provided by Booking Bug for some of our appointment booking functionality.


  • Some of our pages have audio clips embedded. These are hosted by Soundcloud, which sets a number of cookies.


  • We embed an apprenticeships search tool within our site provided by This may set a number of cookies.

Open Street Map

Sharing buttons

  • Most of our web pages feature buttons to allow you to share the content on social media. Using these buttons will take you to the relevant social media website, which may set cookies.

  • We use a targeted advertising service provided by Simplifi Programmatic Network on a small number of pages. You can learn more through Simplifi's privacy policy.
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  • West Sussex County Council will only use this email address to respond to any issues raised.