Support for parents and families

Guidance for professionals on support for parents and families.

1 How we can provide support

Support for parents, carers and professionals is provided through:

  • information, advice and guidance from the Family Information Service (FIS)
  • information about local services, support and events for children and young people aged 0-25 years with special educational needs or disabilities (SEND)
  • parenting support programmes, either 1-1, in a group or online
  • Early Help Plans
  • hub-level single point of access for families, providing phone or email information, advice and guidance by professionals 
  • support for families who are defined as ‘intentionally homeless’ by district and borough councils. Work is undertaken by the Intentionally Homeless and Accommodation teams to work with the whole family to secure accommodation.

2 Help with work

The IPEH help people to fulfil their aspirations, which often includes helping them return to work or start a career.

Employment advisors provide both support and consultation to keyworkers in West Sussex when a family with an Early Help Plan has been identified as requiring support with employment.

There are also voluntary roles for parents of 0-11 year olds thinking about returning to work.

MyWorkSearch online toolkit

MyWorkSearch is an online toolkit that helps job seekers find opportunities. It provides:

  • a job finder
  • a CV builder
  • interview tips
  • 24/7 support.

MyWorkSearch is available free to all library members. Job seekers will need to sign up for an account at their local library, after which it can be accessed from any computer, smartphone or tablet. 

Additional information

Contact us

3 Help with money worries

Often some of the most significant barriers to work are money worries and debts that families may have.

The Think Family Money Management Outreach Worker (MMOW) service can provide both support and consultation to keyworkers and lead professionals, helping families with these barriers.

Additional information

Contact details

4 Family Support Hubs

Family Support Hubs (FSHs) are local district partnerships in West Sussex working collaboratively to help provide a co-ordinated pathway for support to families. They ensure professionals, working with families in need of early help, get support.

The aim is to provide high quality, targeted and preventative services that respond to local need and provide support for families in need.

FSH forums are multi-agency meetings currently held fortnightly in each Family Support Hub area. They have a core group dedicated to supporting children and getting the right plans in place where an early help response is needed.

The aim of the FSH forums is to bring together those working with children and families in West Sussex and to support them by sharing knowledge, expertise and information. Opportunities for integrated intervention will be discussed for individual children and families, providing a complete picture for family support to ensure the best interventions are made.

They also provide opportunities for practitioners to:

  • consider how best to meet the needs of children and young people with complex and challenging circumstances who fall below the threshold for a specialist service
  • increase the confidence of staff that work directly with children at an early intervention level
  • identify gaps in local services to meet the needs of children at an earlier stage
  • have a place to share expertise and good practice
  • improve information sharing
  • clarify thresholds.

5 GP referrals

GPs can access help and support for children and young people by making a direct referral. Please use the relevant form provided on the section linked below.

Information for GPs
Last updated:
27 December 2018

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