1 Overview
You can request traffic signals be switched out (the process of turning off a set of lights, bagging them and displaying a sign to indicate that they are not in use) while work is carried out on the road.
The minimum notice period required for a switch out is 24-hours.
Please be aware that requests made with less than 24-hours’ notice will be subject to additional charges.
2 Cost
The costs for requesting a temporary switch off/on of a signalised junction are:
- Monday to Friday 7am to 7pm: £1,167
- Monday to Friday 7.01pm to 6.59am, and all day Saturday to Sunday: £1,621
The costs for requesting a temporary switch off/on of a pedestrian crossing are:
- Monday to Friday 7am to 7pm: £778
- Monday to Friday 7.01pm to 6.59am, and all day Saturday to Sunday: £1,296
Additional costs are:
- extra cover for switch off/on with less than 48 hours’ notice: £158
- failure to notify us of any delay to a switch off/on with less than 2 hours’ notice will incur further charges or result in the switch out being aborted
All charges are subject to change due to inflationary adjustments and/or changes in contractual arrangements.
You will need to provide the purchase order number and the permit number when requesting the switch out.
3 Request
Complete our online form to request a switch out.
Request traffic signals switch out (external link)4 What happens next?
A traffic signals engineer will attend both the switch off and switch on.
Should there be any delay at either stage of the switch out, you must phone us with a minimum of 2 hours' notice to rearrange the time. Failure to do this could incur further charges or result in the switch out being aborted.
- Phone: 0808 164 2260
If the site is unoccupied for the switch off the engineer will wait for 15 minutes and then call the site contact. If the call is unanswered a voicemail will be left, if possible. They will wait a further 15 minutes before making a final phone call to the site contact.
If no communication has been made after 30 minutes the engineer will leave the site, which could incur a charge for an aborted visit.