Oracle learning and support

Training and support materials for organisations using Oracle.

The county council is introducing Oracle in October 2026. This new system will support HR, Payroll, Finance and Procurement processes.

This page provides training and support materials for employees, managers, payroll contacts or recruitment users for whose payroll we manage, including:

  • schools and academies
  • Fire and Rescue Service
  • district and borough councils
  • parish and town councils
  • partnerships
  • other external organisations

You will be able to access Oracle from any internet enabled device to:

  • view personal information
  • access digital payslips and P60s
  • update bank details

Employee learning

The following courses are intended for everyone accessing Oracle.

Introduction to Oracle

In this module, you will learn what Oracle is and how it will help you in your role. You will also learn how to sign in using your work email address, navigate the Oracle homepage and identify some of the day-to-day tasks you can perform.

Managing your pay information within Oracle

In this module, you will learn how to access and manage your pay information, including viewing payslips, your P60, and maintaining the bank account details used for your salary payments.

Specialist learning

The following resources are intended for the following organisations only:

  • schools and academies
  • Fire and Rescue Service
  • Horsham District Council
  • Chichester Harbour Conservancy

All other organisations will continue to follow existing processes. If you have any questions, email hrsharedservicesexternals@westsussex.gov.uk or speak to your dedicated payroll administrator.

Oracle Data Collection Templates (DCTs)

Demonstrations are taking place to introduce DCTs and show you how to complete and submit them correctly. Following the demonstrations, recordings, template links, and supporting guidance will be published here when available.

Managing recruitment in Oracle

Training sessions will be delivered in the coming weeks to demonstrate how to create and manage vacancy requisitions in Oracle. Training materials and session recordings will be made available on this page following delivery.

Support

We recommend referring to the above training material first. If you still require assistance with Oracle, training materials or business processes, refer to the support routes available below.

Payroll

For specific questions or queries relating to payroll or the DCTs, your payroll administrator or email:

Recruitment

For specific questions or queries relating to schools and academies recruitment email:

Systems

We are currently in the process of creating a new email address for login issues or technical problems. This will be published when available.

 
Last updated:
17 September 2026
Share this
Share this

Help us improve this website

Let us know if this page was helpful so we can make improvements. Leave your feedback below to show how useful you found this page.

  • West Sussex County Council will only use this email address to respond to any issues raised.