If you have passes for Brighton & Hove Bus or Metrobus, you will need to contact the operator directly for a replacement. For train passes, you will need to contact your nearest staffed train station. The operator may charge a fee for this. Fares must be paid until a duplicate ticket is received. These fares are non-refundable.
If you have a West Sussex County Council-issued bus pass, you'll need to pay £13.00 for a replacement. This includes passes issued for Stagecoach, Compass and Portsmouth City Coaches services.
When you'll get your replacement WSCC pass
After we have received your payment, you'll usually get your replacement bus pass within 10 working days.