Replace a lost or stolen school travel pass

How to apply for a replacement school bus or train pass.

If you have passes for Brighton & Hove Bus or Metrobus, you will need to contact the operator directly for a replacement. For train passes, you will need to contact your nearest staffed train station. The operator may charge a fee for this. Fares must be paid until a duplicate ticket is received. These fares are non-refundable.

If you have a West Sussex County Council-issued bus pass, you'll need to pay £13.00 for a replacement. This includes passes issued for Stagecoach, Compass and Portsmouth City Coaches services.

Apply for a replacement bus pass (external link)

When you'll get your replacement WSCC pass

After we have received your payment, you'll usually get your replacement bus pass within 10 working days.

Last updated:
4 September 2023
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  • West Sussex County Council will only use this email address to respond to any issues raised.