Safer Seasons: Winter

Winter isn't just coming; it's well and truly here! Here's some useful information on keeping yourself and others safe through the cold Winter months.

Cold weather alert

Cold Weather Alert Level 3: There is a 99% probability of severe cold weather, icy conditions and heavy snow between 9.00am on Friday 23 February and 8.00am on Thursday 1 March in parts of England. This weather could increase the health risks to vulnerable patients and disrupt the delivery of services.


The Met office have also issued a Yellow severe weather warning for snow for Southeast England between 4.00pm on Monday 26 February and 11.55pm on Tuesday 27 February. Snow showers may become persistent from late Monday afternoon, continuing overnight and throughout Tuesday.


Warnings can be viewed on the Met office website

For the latest forecast please follow this link.

For further advice look at the National Cold Weather Plan at the link below.

If you know or look after someone who may be susceptible to the effects of this cold weather period, please help make sure that they stay warm and well and check in advance that they are prepared for this cold spell.

  • Stay tuned in to weather forecasts.
  • Check and maintain daytime room temperatures of 21°C.
  • Check bedroom night time temperatures and maintain it at 18°C or warmer.
  • Keep warm and active, and if you have to go out dress warmly and wear non slip shoes.
  • If you are concerned about your own health or welfare, or that of others, please alert the emergency services.

Follow us on twitter for regular updates @wsccresilience and @wsccnews

Useful websites:

For health impacts of all hazards please see:

Valentine’s Day - Get Safe Online: Safe Dating Campaign

The 'Get Safe Online: Safe Dating campaign' went live on Thursday 1 February 2018.

The campaign focuses on providing education and advice to help people date safely online. Get Safe Online is the UK’s leading source of information and advice on online safety and security.

We may be feeling that little bit extra romantic at this time of year, so this campaign aims to help you stay aware and consider what you can do to keep yourself safe when dating online.

Most people on online dating sites are genuine, and want a relationship - but some are fraudsters, and only want your money.

Below you'll find some expert tips to help protect you from romance fraud...

West Sussex - Get Safe Online: Stay aware of romance fraud

Stay Well

There are lots of things you can do to stay well this winter.

Get your FREE flu jab: the flu virus is active in winter and it can be far more serious than you think. Contact your GP, practice nurse or pharmacist to book an appointment now.

Eat well: regular hot meals and drinks will keep you warm. Stock up on tinned or frozen foods. Get it delivered if you can, so you don’t have to go out when it’s cold or icy.

If you feel unwell: act quickly and don’t wait for it to get worse. Winter can make existing health problems worse. Speak to your pharmacist, as they are fully qualified to advise you on the best course of action.

Get your heating system checked: make sure it is working safely and efficiently. Install a BS EN 50291 standard carbon monoxide alarm


Stay Warm

Keep your home warm: heat your home to at least 18⁰C (65⁰F). Keeping warm can help to prevent colds, flu and more serious health problems such as heart attacks, strokes, pneumonia and depression.

Keep moving and wrap up: any activity, even cleaning, gets the circulation going and makes you feel warmer. Wear multiple layers of clothing indoors and out.

Keep your bedroom window closed on winter nights: breathing cold air can be bad for your health as it increases the risk of chest infections.

Order winter fuel in advance; check pipes are lagged and know where to turn off your water supply.

Sign up for weather warnings at or phone 01392 885680 or 0370 900 0100.

Or sign up for the ColdAlert scheme which is for vulnerable residents, including older people, those with a pre-existing medical condition and their carers, to sign up for the coldAlert service.

ColdAlert sends a text, voicemail or e-mail to alert you when there are severe weather warnings in your area. The service runs from November to March and is managed by the Sussex Air Quality Partnership (Sussex-air).

It’s easy to register by calling 01273 484337 or visit

You'll find more information in the posters below.

ColdAlert ColdAlert Information Leaflet

Stay Thrifty

Don’t pay more than you need to: make sure you are getting the best deal from your energy supplier, or consider switching to another one. You could save around £200 per year.

Warm Home Discount: if your household is on a low income you could receive £140 off your energy bill – contact your electricity supplier today to find out if you are eligible.

Don’t let the heat escape: there are grants available to help households on a low income with the costs of insulating lofts and cavity walls. You may also get help with replacing a broken or inefficient oil, LPG or gas boiler. Contact the Energy Saving Advice Service for impartial advice.

Trouble paying your energy bills: talk to your supplier first to discuss how to pay what you can afford. Citizens Advice can also help.

Stay Safe

Stay safe in ice and snow and walk like a Penguin! Find out more by reading the five steps in the below picture...

Walk like a Penguin!

Stay visible - In the dark, whether you are walking, cycling or training, remember to stay bright! Most winter clothes tend to be darker in colour so pop a high visibility vest over the top, remember to carry a torch, and if cycling you MUST have both white front and red rear lights lit.

Who’s opening your parcel? Doorstep theft is nothing new, but the increase in our ecommerce economy can lead to more of it, especially around the Christmas and New Year period when there is an increase in parcel delivery. To protect you from any potential losses here are some handy tips:

- If possible, time the delivery of the parcel to arrive when you are at home – it’s worth a try

- Can the parcel be delivered to a drop off location which you can then pick it up from? There are a wide range of options out there including: Royal Mail’s local Collect; Amazon Lockers – some of which are available in your local library; Pass my Parcel and Doddle to name a few

- Can your neighbours take your package until you arrive home? Remember to check with them first, as they may also be out when the parcel arrives

- Some delivery companies will put the package in a specific place if you request that, for example, at the side door, inside your garage, or somewhere else that can’t be seen from the street

- REMEMBER never leave a note saying you are out instructing where to leave the parcel, in the garage/front porch etc, if you have already instructed the delivery company they will know where to leave the parcel.

Stay In Touch

Keep an eye on your neighbours or relatives: make sure they are safe, warm and well

Stay social: continue your social activities with friends, let them know if you can’t get out for any reason

Safe and Well Visits are a free service offered by West Sussex Fire and Rescue Service to those aged over 65 or those living with disabilities. It involves a prearranged visit to your home on how to make it safer. If you would like to request a visit please call 0345 8729 719

Keep a list of useful numbers and emergency contacts: here are a few useful ones...

West Sussex Wellbeing Hubs can offer further support to keep you and your family healthy. Visit or call:

Adur & Worthing - 01903 221450

Arun - 01903 737862

Chichester - 01243 521041        

Crawley - 01293 585317

Horsham - 01403 215111

Mid-Sussex - 01444 477191

For social care support call Care Point on 01243 642121 or visit the West Sussex social care information and advice website

For more information on how to keep your home warm, reduce energy usage and save money visit

Energy Saving Advice Service can provide advice on grants for insulation and heating systems. Call 0300 123 1234.

To report or get more information about power cuts in your area, call 105. It’s free and will direct you straight to your local electricity network operator.

If you might need extra help and support during power cuts contact the electricity power provider for you area:

UK Power Networks - 0800 169 9970

Scottish & Southern Electricity Networks - 0800 294 3259

Citizens Advice can provide a wide range of support including advice on energy bills and changing energy tariffs. Call your local Citizens Advice on 0344 477 1171 or drop into any of their centre.

For the NHS non-emergency 24 hour helpline for advice if you feel unwell, call 111.

Families can visit their local Children & Family Centre for further advice and support. Visit to find your nearest centre or call 01243 777807.

Visit and search ‘prepare for winter’.


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