Christmas opening times

• Monday 22 December 2025 - Normal opening times
• Tuesday 23 December 2025 - Normal opening times
• Wednesday 24 December 2025 (Christmas Eve) - Normal opening times
• Thursday 25 December 2025 (Christmas Day) - Closed
• Friday 26 December 2025 (Boxing Day) - Closed
• Saturday 27 December 2025 - Closed
• Sunday 28 December 2025 - Closed
• Monday 29 December 2025 - Normal opening times
• Tuesday 30 December 2025 - Normal opening times
• Wednesday 31 December 2025 (New Year's Eve) - Normal opening times
• Thursday 1 January 2026 (New Year's Day) - Closed
• Friday 2 January 2026 - Normal opening times

For all other days, we will be open between 8am to 6pm (some services 9am to 5pm), Monday to Friday.

Online services

• Raise a concern about a child
• Raise a concern about an adult
• Renew a library item
• Report a problem with a road or pavement
• Bin collection days
• School term dates
• Travel information

Other services

• Library bank holiday closing dates and opening times
• Recycling Centres
• Family Hubs
• Registration offices
• Record Office
• Buchan Country Park
• Parks and gardens
• FindItOut Centres
• Community Hub
• Domestic and sexual violence and abuse

 Opening times over Christmas and New Year for our Community Hub

• Consumer advice
• Dealing with extreme weather
• District and borough council information
• Keeping healthy and well
• Preparing for emergencies

Out of hours Highways enquiries

If you consider your enquiry to be an emergency that cannot wait until our office re-opens, for example, a flooded road or fallen tree, phone 01243 642105, select option 1 and you will be connected to our out of hours service.

Out of hours Adults' social care enquiries

• Phone: 01243 642121

Out of hours Children's social care enquiries

• Phone: 01403 229900 or 033 022 26664 (emergencies outside of office hours)

Out of hours Community Hub enquiries

• Our Community Hub lines will remain open between 9am to 5pm, seven days a week, except bank holidays, when they are open between 10am to 2pm. Contact us if you are in need of support, or wish to contact us about the Homes for Ukraine scheme.