Help contacts

How to contact us for help with the portal.

Please ensure that you have used the relevant help guide for the task in hand before you ask us for help.

Username or password reset

Users can reset their own passwords. If unsuccessful, please call or email us for help. 

Free entitlement queries

All other queries

Last updated:
7 September 2023
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  • West Sussex County Council will only use this email address to respond to any issues raised.