Help contacts

How to contact us for help with the portal.

Please ensure that you have used the relevant help guide for the task in hand before you ask us for help.

Username or password reset

Users can reset their own passwords. If unsuccessful, please call or email us for help.

Free entitlement queries

Email: free.entitlement@westsussex.gov.uk

All other queries

Email: family.info.service@westsussex.gov.uk

Last updated:: 17 July 2024

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