Helping Hand scheme

Get extra assistance on buses with this new multi-operator card scheme.

Helping Hand is a free card scheme for passengers who may need extra assistance on buses, or require the driver to be made aware of something discreetly without having to verbally communicate it.

Cards, for example, can let the driver know if a passenger needs to be told when a stop is reached, if they need the driver to wait until they are seated or if they require a priority seat. It is possible to create a bespoke card if none of the existing cards fit your needs.

Further details on how the scheme works can be found on the Brighton and Hove Buses or Metrobus websites.

How to apply

Apply online for a free card (external link)

If you are unable to apply online you can request a form:

  • Phone: 01273 886200

The scheme is administered by Brighton & Hove Buses and Metrobus, and is supported by other local bus operators including Compass Travel, Southdown PSV, Stagecoach and

Last updated:
2 August 2018

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