Report a pothole online

This is a trial form for six months. Please use our online form to send us your feedback.

If a pothole is an immediate risk to public safety, phone 01243 642105. You can report an emergency 24 hours a day, 7 days a week. Further information on reporting an emergency can be found on Report an emergency with a road or pavement.

Please provide as much detail as you can about the size of the pothole (width and depth) and exact location (for example, road name, opposite house number or landmark, position in the carriageway, by junction). This will help us respond quicker.

Which potholes do we repair?

• We do not repair potholes less than 40mm deep on any road, but we will review them at our next inspection.
• We repair potholes between 40mm and 100mm deep and 150mm wide on all roads within 28 days.
• We repair potholes greater than 100mm deep and 150mm wide on all roads within 5 working days.

Potholes on the A23, A27, M23

You should report potholes on trunk roads A23, A27 and M23 to Highways England.

Further information

• Highway claims for injury or damage to property
• Pothole data