Staying safe online

Find advice and support to help you, your family or business stay safe online.

1 Online safety advice

Many people have concerns about using the internet, however, there are practical steps you can take to use it safely.

Below are resources which offer advice on how to remain safe whilst using the internet:


2 Events and training

The following is a list of local events and training sessions, which will be updated on a regular basis.

Local events and training sessions: Read left to right for date/time, venue, topic and booking information.
Date/time Venue Topic Booking information
Saturday 20 July 2019 - 10.00am-4.00pm Worthing Fire Station Get Safe Online - Experts will be at Worthing Fire Station open day with other partners giving digital safety advice. No pre-booking required. Free to attend.
Wednesday 9 October 2019 - 12.30pm-2.00pm Worthing Town Hall, Chapel Road, Worthing, BN11 9SA Digital Safety and Online Fraud Awareness Register for your free tickets.
Wednesday 9 October 2019 - 6.00pm-7.30pm Sackville School, Lewes Road, East Grinstead, RH19 3TY Digital Safety and Online Fraud Awareness Register for your free tickets.
Wednesday 27 November 2019 -  12.30pm-2.00pm and 2.30pm-4.00pm Horsham Library, Lower Tanbridge Way, RH12 1PJ Digital Safety and Online Fraud Awareness Select a time and register.
Wednesday 27 November 2019 - 6.00pm-7.00pm Crawley Library, Southgate Avenue, RH10 6HG Digital Safety and Online Fraud Awareness Register for your free tickets.
Thursday 23 January 2020 - 12.30pm-2.00pm Bognor Regis Library, 69 London Road, Bognor Regis, PO21 1DE Digital Safety and Online Fraud Awareness Register for your free tickets.
Thursday 23 January 2020 - 6.00pm-7.30pm Edes House, 27 West Street, Chichester, PO19 1RN Digital Safety and Online Fraud Awareness Register for your free tickets.

Drop-in sessions

Find opportunities to receive face-to-face, practical advice at drop-in sessions run by our NatWest Community Bankers partners.

Drop-in sessions: Read left to right for date/time, venue and contact name.
Date/time Venue Name/contact
Every Tuesday - 10.30am-12 noon The Grange, Community Centre, Bepton Road, Midhurst, GU29 9HD Sue Lambert
Every Wednesday - 1.00pm-2.30pm Petworth Library, Rosemary Lane, High Street, Petworth, GU28 0AU Sue Lambert
Every Monday - 2.00pm-4.00pm The George Hotel, High Street, Henfield, BN5 9DB Jacob Watts
Every Monday - 10.00am-12 noon Burgess Hill Town Council Help Point, 96 Church Walk, Burgess Hill, RH15 9AS Jacob Watts
Every Monday - 10.30am-12 noon Billingshurst Leisure Centre, Station Road, Billingshurst, RH14 9RY Sam Collier
Every Thursday - 11.30am-1.45pm Storrington Library, Ryecroft Lane, Storrington, RH20 4PA Sam Collier

3 Support and resources

Below are links to our partners and organisations who can help you, your family and community stay safe online.

  • NSPCC - Charity campaigning and working in child protection and preventing abuse.
  • Childline - Counselling service for children and young people provided by the NSPCC.
  • Think U Know - Educational programme for children and young people that encourages safe internet use.
  • Internet Matters - Non profit organisations set up to help parents keep their children safe online.
  • Sussex Police - Advice and information about how to keep you safe online and to understand the laws.
  • HM Government Cyberaware - Easy steps you can take to protect your home or business from cybercrime. 
  • Get Safe Online West Sussex - Get the latest hints, tips and safety advice for home and business.
  • Netaware - A no-nonsense guide for parents from the NSPCC and O2 on the social media, apps and games that young people use.
  • Your Space - Online safety advice for young people.
  • Staying Safe Online e-newsletter - For tips, advice and local event information regarding online safety, sign up to our monthly e-newsletter.

Business resources

  • Cyber Essentials - A Government and industry backed standard to improve your online security to help protect your business.
  • Cyber Security A guide for small businesses, with simple, practical advice on how to improve cyber security in your organisation quickly, easily and at a low cost.
  • Protect your data - You are required by law to protect data you hold and process about your customers, suppliers and staff. Find out more about the Data Protection Act and get simple, practical advice on keeping your customers', suppliers' and employees’ personal information secure.
  • Train your staff - Free online cyber security training for staff managers and business owners.
  • SEROCU (South East Regional Organised Crime Unit) offer cyber security training for businesses - For further information email
  • Free online training courses - To help protect your business against cyber threats and online fraud.
  • Cyber security guidance for business - Guidance to help businesses and organisations improve online security and protect against cyber threats.
  • O2 - Book an appointment to take your device to an NSPCC trained O2 Guru. They will answer your questions and help with setting up controls. Your device does not need to be registered to O2.

Supporting documents

4 Report online crime

If you or your business become a victim of cybercrime you can report it to Action Fraud.

If you suspect that a child or young person has been, or is being, groomed or exploited this must be shared with one of the agencies below:

  • Police: 101 or in an emergency 999
  • West Sussex Multi-agency Safeguarding Hub (MASH): 01403 229900
  • NSPCC Online Safety helpline: 08088 005002
Last updated:
4 July 2019
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