Information for families and expectant parents

Where to find support.

The information on this page is for families and expectant parents who feel they need information or support. Guidance for support staff can be found in our professionals section.

There are a number of different ways you can find help:

Face-to-face information and support

  • Visit your local family hub to speak to support staff and health visitors
  • Drop into your local FindItOut Centre for support for young people aged 13-25
  • Talk to someone at your child's school
  • Speak to your GP
  • Speak to your midwife if you are expecting a child
  • Speak to your childcare setting if your child attends one.

Online information and support

Additional help for your family

If you want help with a few things at the same time, an Early Help Plan may be put together for you by the professionals supporting you. This makes it easier to know what needs to happen and you can also see how much progress you are making.

You and your family work together with us to help you make positive changes to your life and your circumstances, helping you to be the best that you can.

We give you help with sorting out any problems, with agreed actions and lots of help to achieve them, and help coordinating the different services you receive.

We can help you to:

  • sort debt and housing problems
  • talk with different services
  • look for work
  • reduce family rows
  • tackle problems at school or college
  • build your confidence
  • find voluntary work and hobbies
  • resolve worries about your children

Your Early Help plan will explain what’s happening for you and has agreed actions. It gives information about support and explains how you will make changes for yourself. You and your family write the plan and a named worker will give you practical support and encouragement.

You can ask about an Early Help plan through our family hubs, or you can contact your closest Early Help Hub directly.

For more information, please contact us.

Sharing data

The information you and your family provide may be shared, but only with your consent. Workers who need to know about your family will have the information shared with them.

However, if a child or other person is considered to be at risk of significant harm, people working with you will have a duty of care to share the information with the relevant services. You can discuss this further with those who are supporting your family.

View our privacy notice.

Last updated:
30 April 2024
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