Our complaints performance

View data on the complaints and compliments we have received.

Each year we produce reports for the Standards Committee, outlining the numbers of complaints and compliments made to each of the County Council's service areas.  

The reports also contain details of the complaints dealt with by the Local Government and Social Care Ombudsman (LGSCO). An annual performance letter and supporting data for West Sussex County Council is available on the LGSCO website

To receive a copy of earlier reports please email feedback@westsussex.gov.uk.

Last updated:
3 August 2023
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  • West Sussex County Council will only use this email address to respond to any issues raised.