Each year we produce reports for the Standards Committee, outlining the numbers of complaints and compliments made to each of the County Council's service areas.
The reports also contain details of the complaints dealt with by the Local Government and Social Care Ombudsman (LGSCO). An annual performance letter and supporting data for West Sussex County Council is available on the LGSCO website.
- Annual Report 2020 (PDF, 2.8MB)
- Adults Social Care Annual Report 2019 (PDF, 1.1MB)
- Annual Report 2018 (PDF, 976KB)
- Annual Report 2017 (PDF, 581KB)
- Annual Report 2016 (PDF, 501KB)
- Annual Report 2015 (PDF, 52KB)
- Annual Report 2014 (PDF, 90KB)
- Annual Report 2013 (PDF, 45KB)
- Annual Report April-December 2012 (PDF, 91KB)
- Annual Report 2011/12 (PDF, 106KB)
- Local Government Ombudsman maladministration report finding (PDF, 162KB)
- Local Government and Social Care Ombudsman maladministration report finding 20 July 2021 (PDF, 191KB)