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Make a complaint or appeal
Should you wish to complain, your comments can help us review and improve our services.
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Adults' social care complaints
How to complain about an adults' social care service you've received.
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Children's social care complaints
How to complain about a children's social care service you've received.
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Complain about a school
How the complaints procedure for schools works.
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Raise a concern or complaint about a childcare provider
What to do if you have a concern or complaint about a childcare provider.
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Complain about a councillor's conduct
What to do if you are unhappy with a councillor's behaviour.
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Complain about a Freedom of Information response
Request a review.
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Our complaints performance
View data on the complaints and compliments we have received.
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Whistleblowing Policy
How staff can report concerns about any aspect of council business on a confidential basis.