Travelling to hospital and healthcare facilities

How you can get help with travelling for medical purposes.

NHS Non-Emergency Patient Transport Service (NEPTS)

The NEPTS provides transport for treatment for all patients registered with a GP in Sussex, who have a medical reason that means they are not able to travel by another method.

It includes journeys:

  • to a planned outpatient appointment
  • to hospital for a planned admission
  • home from hospital following discharge
  • home to Sussex from hospitals in other areas of the country.

The NEPTS has eligibility criteria that must be met in order to access the service.

St John Ambulance – Non-Emergency Patient Transport Service

A patient transport service for those unable to use public or other transport due to bespoke medical conditions. Charges apply linked to mileage.

British Red Cross Transport Service

The British Red Cross offers door-to-door transport support for medical appointments, picking up from many locations across West Sussex. There is a cost for this service, based on mileage used.

Community transport

There are a number of community transport and dial-a-ride schemes in West Sussex able to assist with travel to hospital and medical appointments. Some may have a restricted capability or require advance booking so contact the community transport provider direct to discuss your transport needs.

Further information

Last updated:
25 October 2017

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