Travelling to hospital and healthcare facilities

How you can get help with travelling for medical purposes.

NHS Non-Emergency Patient Transport Service (NEPTS)

The NEPTS provides transport for treatment for all patients registered with a GP in Sussex, who have a medical reason that means they are not able to travel by another method.

It includes journeys:

  • to a planned outpatient appointment
  • to hospital for a planned admission
  • home from hospital following discharge
  • home to Sussex from hospitals in other areas of the country.

The NEPTS has eligibility criteria that must be met in order to access the service.

St John Ambulance – Non-Emergency Patient Transport Service

A patient transport service for those unable to use public or other transport due to bespoke medical conditions. Charges apply linked to mileage.

Community transport

There are a number of community transport and dial-a-ride schemes in West Sussex able to assist with travel to hospital and medical appointments. Some may have a restricted capability or require advance booking so contact the community transport provider direct to discuss your transport needs.

Age UK – Take Home and Settle Service

A free service which helps vulnerable people get home from hospital safely. Age UK currently run this service from St Richard's Hospital in Chichester, The Princess Royal Hospital in Haywards Heath and East Surrey Hospital.

For further information, visit the Age UK website or call them on 01903 717130.

Further information

Last updated:
16 December 2019
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