Bus Service Improvement Plan (BSIP)

We're working with local bus operators to make getting around by bus easier, more reliable and better for the environment.

Our Bus Service Improvement Plan (BSIP) sets out how we will make bus travel better across West Sussex. With funding from the Department for Transport and in line with the government’s goal to get more people using buses, the plan focuses on making services reliable, affordable and easy to use, so taking the bus becomes the best option for everyday journeys.

Since we began BSIP in 2022, we've made big strides to improve your journeys. We have introduced or completed:

• 1.3 kilometres of new bus lanes built or underway in partnership with Crawley Business Improvement District (BID)
• 24 junctions with bus traffic light priority
• over 1 million journeys on the Stagecoach 500 service
• over 1 million journeys with the 16 to 20 Bus Saver discount for young people
• 548 real-time passenger information displays installed in bus stops
• 298 bus stops upgraded for better access
• Book-a-Bus, a pilot rural bus rideshare service
• new bus shelter partnerships with parish councils
• support with bus services running post-Covid
• bus service improvements on key routes including more buses throughout the day and night