96 Flex - North West Chichester
Book-a-Bus 96 Flex
96 Flex - Fully Flexible - go anywhere in the zone, serving the north west Chichester area:
- Monday to Saturday between 7am to 7pm.
Book on-demand travel up to 48 hours in advance to a destination within the 96 Flex zone.
Latest news
You can now book a ride through our online booking portal, giving you another way to arrange your journey.
You can use the Book-a-Bus app across all Book-a-Bus services, as well as continue to book by phone through our call centre. Your log-in details will work across the app and website.
New and existing users can access the app and website through a single account. Scroll down to the 'How to Book' section for more information.
Get to know the 96 Flex zone
How to book the 96 Flex Book-a-Bus
Online
You can book a journey via the following options:
- Book-a-Bus app, available on the App Store and Google Play Store
- Online via our booking portal
- By phone on 01243 858854, Monday to Friday - 7am to 7pm
You can book up to 48 hours in advance and reserve up to 10 seats per trip, subject to availability.
Whether you're booking through our website, app or call centre, Book-a-Bus can help you plan journeys that connect with onward bus services where available.
Book-a-Bus cannot be used for journeys alongside existing bus routes, including during hours before or after the traditional bus service starts or finishes.
Fares and tickets
Until December 2026, Book-a-Bus fares are fixed at £3 per trip, thanks to the government's bus fare cap.
The cost will be clearly displayed on the app or stated when booking over the phone.
If you’re a new user, use the code BookABusFree when booking a ride for the first time.
Fare structure
Adult
- single - £3
- return - £5
- concessionary pass holder - Free (usual time restrictions apply)
- 16 to 20 Bus Saver discount accepted - Valid only for young people aged 16 to 20.
Child (Age 5 to 18)
- single - £1.50
- return - £2.50
Under 5s
- free
Day riders (valid for unlimited use for one day across all Book-a-Bus services)
- adult day rider - £9
- child day rider - £5
Group and family fares
- group fare (up to 4 adults) - £15
- gamily fare (up to 4 people, minimum 1 adult and 1 child) - £12
Frequently asked questions
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No. The new app won’t change how you use Book‑a‑Bus. The update brings the 96, 98 and 99 services into the Book‑a‑Bus app used for the 97 Flex service. Booking to use the 97 service remains unchanged.
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The 96 Flex zone locations served can be seen on our interactive map.
View interactive map (external link) -
Bus pick-up locations for the 96 Flex are at designated bus stops or areas within the zone. A full list of pick-up or drop-off points, and onward connection points for the 96 Flex can be viewed on the Ride Pingo app.
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You can connect to other bus services using the Book-a-Bus service in the North West Chichester zone. Services you can connect to are:
- Bus route 54
- Bus route 60
- Bus route 91/2/3
- Harting minibus service CH1 Neywood - Chichester
- Harting minibus service PD1-5 Petersfield - Neywood.
Please check relevant bus service timetables for bus times.
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This is a trial Demand Responsive Transport service set up to target areas with limited access to public transport.
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In some cases, within the zone, certain booking restrictions have been applied where there is a public transport service already in place.
Bus it! is part of the wider Bus Service Improvement Plan (BSIP) which is funded by the Department for Transport.