96 Flex North West Chichester

96 Flex North West Chichester zone and key destinations

This fully flexible service has no conventional bus timetable, and instead travels within a flexible zone determined by your bookings. The 96 Flex can be booked on the day or up to 48 hours before your journey.

The North West Chichester zone locations served can be seen on our interactive map below.

Confirm a pick-up or drop-off within the zone (or an onward connection point marked in black) on the Ride Pingo app or via our call centre on 01243 858854 (operating hours 6.30am to 7.30pm). A full list of pick-up or drop-off points and onward connection points can be viewed on the Ride Pingo app.

Travelling on the 96 North West Chichester Book-a-Bus

Book-a-Bus vehicles

Vehicles operating in the 96 North West Chichester zone are full accessible minibuses for those with mobility issues or boarding with a wheelchair.

Frequently asked questions

  • Bus pick-up locations for the North West Chichester zone are at designated bus stops or areas within the zone.

  • You can connect to other bus services using the Book-a-Bus service in the North West Chichester zone. Services you can connect to are:

    • Bus route 54
    • Bus route 60
    • Bus route 91/2/3
    • Harting minibus service CH1 Neywood - Chichester
    • Harting minibus service PD1-5 Petersfield - Neywood.

    Please check relevant bus service timetables for bus times.

  • This is a trial for Demand Responsive Transport services set up to target areas with limited access to public transport. In some cases within the zone, certain booking restrictions have been applied where there is a public transport service already in place.

  • The bus service is constantly undergoing review to understand better ways to improve the service, meaning some locations are subject to change.

Fares and tickets

Book-a-Bus uses a simple fare structure to make it easier to understand and budget for. The cost will be clearly displayed on the app or stated when booking over the phone.

Until December 2024 Book-a-Bus fares will be fixed at lower prices due to the Government price cap. More information on the price cap is available from Help for Households – travel costs.

Fare structure

Concessionary pass holder

  • Free (usual time restrictions apply)

Under 5s

  • Free

Child (Age 5-18)

  • Single - £2.00 fare price cap (normally £2.60)
  • Return - £3.75


  • Single - £2.00 fare price cap (normally £3.30)
  • Return - £4.00 fare price cap (normally £5.00)

Bus it! is part of the wider Bus Service Improvement Plan (BSIP) which is funded by the Department for Transport.