Make an enquiry about a road or pavement

Request information about a road or pavement online.

National Highways are responsible for maintenance of the A27, A23 and M23. Raise any issues with these roads with the National Highways help centre.

Please check our Roads and travel pages, as you may find your enquiry is already covered, for example:

West Sussex County Council (WSCC) has a statutory duty under the Highways Act 1980 to maintain the highway network, ensuring that the highways are safe and the public can use them without obstruction.

Our Highway inspection manual includes information on carriageway hierarchy, investigatory levels, inspection frequencies and repair times.

Highway inspection manual (PDF, 538KB)

To report a specific road issue, refer to the relevant page in our Make an enquiry or report a problem with a road or pavement section. This will direct you to the correct form to complete for speed and efficiency of processing. For other queries, complete the general enquiry form below:

Title * Select your title.

If other, please provide your title Enter your title if it is not listed above.

First name * Enter your first name.

Last name * Enter your last name.

Phone number Enter a daytime phone number that we can ring you on. This can be a mobile or land line number.

Email address * We will contact you using the email address you provide here.

Confirm email address * Re-enter your email address to help make sure we send our reply to the right place.

How can we help you? * Tell us why you are getting in touch. Give as much detail as you can, including a description of the exact location your enquiry relates to (road name, town, near property or landmark). (Max. 2000 characters).

Supporting documents Upload any supporting documents that will help with your enquiry.

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Make an enquiry about a road or pavement

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