How we identify and repair potholes.

We regularly inspect the county's roads to identify potholes and other problems on the highway.

The frequency of inspections depends on the type of road. Busier routes, such as ‘A’ and ‘B’ roads, are inspected monthly, whereas quieter routes would be inspected less often.

Repairing potholes

Response times for fixing potholes vary as shown below.

  • We repair potholes greater than 100mm deep and 150mm wide on all roads within 5 working days.
  • We repair potholes between 40mm and 100mm deep and 150mm wide on all roads within 28 days.
  • We do not repair potholes less than 40mm deep on any road, but we will review them at our next inspection.

We always try to make a permanent repair. Sometimes we need to make a temporary repair during wet weather to make the road safe. We monitor this type of repair closely and if they fail we will fix the pothole permanently.

The total number of potholes repaired in the 2018/2019 financial year was 18,689.

Find further information about potholes and claims data.

Report a pothole

Please provide as much detail as you can about the size of the pothole (width and depth) and exact location (for example road name, opposite house number or landmark, position in the carriageway, by junction). This will help us respond quicker.

Potholes on trunk roads A23, A27 and M23 should be reported to National Highways.

Further information

Last updated:
25 May 2022
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  • West Sussex County Council will only use this email address to respond to any issues raised.