Fire service information, including recruitment, safety advice and training courses.

Safe and Well Visit

Request a free safety visit for advice on making your home safer.

1 Overview

A Safe and Well Visit is a free service carried out by West Sussex Fire & Rescue Service. It involves a pre-arranged visit to your home to offer advice on how to make it safer and, where appropriate, fit smoke alarms or other specialist fire detection equipment free of charge.

Visits are tailored to the specific needs of the household - they normally last between 30-45 minutes. The fire service personnel who visit always carry identification.

Part of the advice we can give is around smoking and e-cigarette safety.

Supporting documents

2 Eligibility

We offer visits to individuals and groups within our communities most in need.

Anyone that has a higher risk of having a fire in their home, or is less able to escape their home in an emergency, is eligible for a Safe and Well Visit.

3 Online home fire safety check

If you have concerns around home fire safety, or are concerned for a family member or loved-one, you can complete a free online fire safety check.

This easy-to-follow home fire safety check will take you through your home one room at a time and the simple questions will help you spot fire risks as you go around your home.

The tool will offer tips and advice on the steps you can take to reduce those risks.

At the end, you will receive a personalised fire safety action plan to help keep you and your household safe from fire. Other than your postcode, no other personal information is needed to complete the home fire safety check and obtain the report.

Online home fire safety check (External link) (external link)

If the home fire safety check recommends that you receive a Safe and Well Visit you can find further information on how to arrange a visit.

The online home fire safety check has been developed through a partnership between the National Fire Chiefs Council (NFCC), Fire Kills and Safelincs.

4 Request a visit

If you're concerned that your home may be at risk of fire, or you know someone who you think needs our help, you can request a Safe and Well Visit.

Request a safe and well referral. (external link)
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Last updated:
19 January 2024
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