The Integrated Front Door (IFD) is the first point of contact for relatives and members of the public to request support from Early Help and Children’s Social Care in relation to a child, as well as sharing concerns which relate to a child’s safety or wellbeing.
If a child or young person is in immediate danger, call 999.
To request support, including for children with disabilities, or are worried about the safety or wellbeing of a child, call the IFD Monday to Friday, 9am to 5pm on 01403 229900.
If you would prefer you can also complete our online IFD Children's Portal.
For out of hours or bank holidays, call the Emergency Duty Team on 033 022 26664.
You can contact us anonymously if you prefer. We will not disclose your details unless you agree for us to do so, but it is often helpful to have your contact details to allow us to clarify any information you have provided.
Child exploitation
Children can experience different types of exploitation, and it may show up in different ways. If you notice changes in your child’s behaviour or wellbeing, it’s important to stay curious and ask questions. For example, has your child started spending time with new friends in places they’ve never gone before? If so, try to understand what led to that change.
If you’re worried that your child, or a child you know, is being harmed outside the home or may be at risk of exploitation, Ivison Trust can help. This charity supports parents and carers by helping them spot the signs of exploitation and take steps to protect their children. You can find more information on the Ivison Trust website.
Children with Special Educational Needs and Disabilities
Find information about local services, support and events for children and young people aged 0 to 25 years who have special educational needs or disabilities (SEND) through with the West Sussex Local Offer.
Advice for separated parents
If you require advice and support regarding contact and living arrangements or are concerned that your child is not safe with your ex-partner, visit our advice for separated parents page.
Family Information Service
The Family Information Service (FIS) offers free, up-to-date information to all families on services including childcare, food banks and cost living support, as well as family activities and groups in your local area.
Find details of your local Family Hub including location, opening hours and access.
Housing and homeless
If you are homeless, facing homelessness or enquiring about accessing your local housing register, contact your local housing authority.