Details such as opening hours, location and contact details, as well as access to support and activities.
Family hubs offer a range of support, information and guidance to parents, carers and young people as part of Early Help.
Hubs are open for you to drop in and speak to our staff Monday to Friday during opening times on a whole range of issues affecting you and your family. We also have public access computers to use, free of charge, as well as social spaces available to meet other parents.
Family information and advice
You will find assistants in all our hubs on the front desk who can offer information advice and guidance.
We can help you with:
- finding childcare
- applying for free childcare entitlement
- finding local activities and support services
- pregnancy and early child development
- health advice for you and your family
- how to access local housing services
- crisis support, such as emergency access to food and utilities
- personal finance and the benefits you may be entitled to.
Find it Out offer
Our ‘Find it Out’ offer is available to all young people in West Sussex aged between 11-19. We also support young people up to 25 who have additional needs or have experienced care.
We can provide you with information, advice and guidance by answering any questions you may have. We can help you find local services, make referrals and talk about your needs.
If we can’t find the right service to support you, or you need some further support but your family doesn’t, we can offer up to five sessions with one of our staff members who will work directly with you on what you require support with. We will provide tailored sessions designed to achieve the positive outcomes you want to focus on.
We also offer whole family working that supports everyone in your home and gets everyone working together with your consent, if that is what you need.
For further information and support, please complete the online form below or contact one of our family hubs (a contact phone number and email address is available on the right-hand side of the page).Request for support for young people online form (external link)
Activities and services
You can find a range of services and activities available for parents on the Family Information Service website.
The Healthy Child Programme (HCP) is a series of health and development reviews, screening tests, immunisations and information to support you, as parents or carers, to give your child the best start in life.
It is delivered by the Healthy Child Programme team and include a Specialist Public Health Nurse - Health Visitors, who work closely with other health and early years professionals.
Your Health Visitor will contact you before your baby is born to introduce themselves, discuss the Healthy Child Programme and offer any support that you may need. To find out more and how to access, visit the Sussex Community NHS Foundation Trust website.
The West Sussex Local Offer helps you find information about local services, support and events for children and young people aged 0-25 years who have special educational needs or disabilities (SEND). You can also find childcare via the West Sussex Family Information Services website.
Your Space is a website aimed at 11-25 year olds. It’s a place they can find out about all the things that are important to them in their life right now.
Sign up to receive the latest news from your hub.
Tuesday - 9.15am-5.00pm
Wednesday - 9.15am-5.00pm
Thursday - 9.15am-5.00pm
Friday - 9.15am-5.00pm
Saturday-Sunday - Closed
Hubs are closed on bank holidays.
Parking and accessibility
- Email WSChildrenServices@westsussex.gov.uk
- Tel: 01403 229900
Address51 Penn Crescent, Haywards Heath, RH16 3HP
Additional informationTo book the sensory room only, phone 01444 255499 or email firstname.lastname@example.org. We have a small range of sensory toys that can be borrowed for up to two weeks. These toys are designed to stimulate one or two senses and can be used to support children with special educational needs or disabilities. Contact the hub for further information.