Check on others: Check on frail or older neighbours or relatives, especially those living alone or who have serious illnesses to make sure they are safe, warm, and well. Ask about living in a cold home and support vulnerable individuals to access existing resources to keep warm.
Stay social: continue your social activities with friends, let them know if you can’t get out for any reason.
Safe and Well Visits are a free service offered by West Sussex Fire and Rescue Service to people aged over 65 or those living with disabilities. It involves a prearranged visit to your home on how to make it safer. The service also offers a free online home fire safety check. The check offers tips and advice on the steps you can take to reduce those risks and provides a personalised fire safety action plan to help keep you and your household safe from fire. If you would like to request a visit, please call 0345 8729 719 or visit the Safe and Well Visits website.
Schools: There are times when schools will have to close unexpectedly, and these might include emergencies such as extreme weather conditions, flooding, a buildings issue, or in unusual cases due to a lack of staff because of illness. Headteachers and governors are responsible for making a decision to close an individual school. Your child’s school should let you know if they are affected. West Sussex County Council asks schools to us know when they have to close so that we can update our school information pages.
Keep a list of useful numbers and emergency contacts:
West Sussex Wellbeing hubs:
- Adur and Worthing 01903 221450
- Arun 01903 737862
- Chichester 01243 521041
- Crawley 01293 585317
- Horsham 01403 215111
- Mid Sussex 01444 477191
For social care support enquiries or for information on telecare services call Adults' CarePoint on 01243 642121 or visit West Sussex Connect To Support.
To report or get more info about power cuts, call 105 or from a mobile 0800 316 3105.
If you need extra help during power cuts, contact the electricity power provider for your area:
- UK Power Networks 0800 169 9970
- Scottish and Southern Electricity Networks 0800 294 3259
Citizens Advice provides a wide range of support including advice on energy bills and changing energy tariffs. Call 0344 477 1171.
Families can visit their local Children and Family Centre for further advice and support. Find your nearest centre or call 01243 777807.
Utility Services Vulnerable People Risk Register is a service that in the event of power cuts or loss of water prioritises those most in need. You might be eligible for additional support during power cuts. For further information and to pre-register for Priority Services contact your energy supplier: