Bank holiday opening times

Out of hours highways enquiries

If you consider your enquiry to be an emergency that cannot wait until our office re-opens, for example a flooded road/fallen tree, please phone 01243 642105, select option 1 and you will be connected to our out of hours service.

Out of hours adults' social care enquiries

• Phone: 01243 642121

Out of hours children's social care enquiries

• Phone: 01403 229900/033 022 26664 (emergencies outside of office hours)

Out of hours Community Hub enquiries

• Our Community Hub lines will remain open between 9.00am to 5.00pm, seven days a week, except bank holidays, when they are open between 10.00am to 2.00pm. Please contact us if you are in need of support, or wish to contact us about the Homes for Ukraine scheme.

Online services

• Raise a concern about a child
• Raise a concern about an adult
• Renew a library item
• Report a problem with a road or pavement
• Rubbish collection days
• School term dates
• Travel information

Our Family Hubs are not open during the UK bank holidays.

If you think a child is in immediate danger, phone 999.

To request support for a child (including Early Help and children with disabilities) or raise concerns about a child you should contact the Integrated Front Door (IFD) using the IFD Children's Portal.

If you think a child is at risk of significant harm, call the IFD directly on 01403 229900 before completing the IFD Portal Form.

For out of hours or bank holiday emergencies, contact the Emergency Duty Team on 033 022 26664.

• Consumer advice
• Dealing with extreme weather
• District and borough council information
• Keeping healthy and well
• Preparing for emergencies

• Library bank holiday closing dates and opening times
• Recycling centres
• Family hubs
• Record Office
• Buchan Country Park
• Parks and gardens
• FindItOut centres