Report an incident or issue to Trading Standards

How to report illegal or undesirable trading activity to Trading Standards.

Trading Standards incident reporting form (external link)

Information we particularly want to receive

  • Traders supplying illicit tobacco and alcohol, such as:
    • counterfeit and non-duty paid products
    • tobacco products with foreign language or missing health warnings
    • the sale of single cigarettes
    • foreign labelled cigarettes.
  • Traders calling on potentially vulnerable residents to offer home improvement services, such as:
    • gardening
    • roofing
    • driveway work.
  • Traders exploiting vulnerable residents by, for example, selling them overpriced or misdescribed goods or services.
  • Traders supplying age-restricted products to young people, such as:
    • vapes/e-cigarettes
    • tobacco
    • alcohol
    • knives
    • fireworks
    • tobacco or alcohol, to young people.
  • Scam mail or phone calls targeting residents, for example, letters and phone calls claiming prize draws or lottery wins.
  • The supply of counterfeit goods.
  • Food and drink issues, including:
    • lack of or incorrect allergen information
    • fish or animal species substitution
    • false claims about place of origin.
  • The sale of illegally imported pets (popular breeds include French Bulldogs and Pugs).
  • Animal welfare complaints relating to farm animals.
  • Unregistered pigs, feral pigs or sightings of wild boar.
  • Pigs being fed waste food or kitchen waste.

Consumer advice

If you require consumer advice in connection with the matter you wish to report, you should contact the Citizens Advice Consumer Service on Freephone 0808 223 1133 or online. They will give consumer advice and also pass the details you provide to Trading Standards.

Environmental Health

Some issues should be reported to the Environmental Health department at your local district or borough council. See our Report an environmental problem page for further information.

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  • West Sussex County Council will only use this email address to respond to any issues raised.