Some venues are legally required to record details of their customers, visitors and staff. They must share these with the NHS Test and Trace service, if requested, to enable action to limit the spread of the virus. A list of venues required to do this can be found on GOV.UK's Annex A: full list of settings.
Revised national restrictions to limit the spread of infection came into force on 17 May 2021. Guidance on the Regulations (including a list of businesses that must remain closed or partially closed) can be found on GOV.UK's (COVID-19) Coronavirus restrictions.
Reporting violations of restrictions
In West Sussex, Trading Standards are working together with Environmental Health departments in the district and borough councils to enforce the business closure requirements.
Please report any of the following businesses to Trading Standards if you are aware that they have remained open in contravention of the regulations:
Any other venue open at night with dance floor space and which provides music for dancing
Sexual entertainment venues
Business to consume or inhale tobacco or other substances on the premises.
Traders supplying illicit tobacco and alcohol, such as:
counterfeit and non-duty paid products
tobacco products with foreign language or missing health warnings
the sale of single cigarettes.
Traders calling on potentially vulnerable residents to offer home improvement services, such as:
Traders exploiting vulnerable residents by, for example, selling them overpriced or misdescribed goods or services.
Traders supplying age-restricted products, such as:
tobacco or alcohol, to young people.
Illegal money lending activity ('loan sharking').
Scam mail or phone calls targeting residents, for example, letters and phone calls claiming prize draws or lottery wins.
The supply of counterfeit goods.
Food and drink issues, including:
lack of or incorrect allergen information
fish or animal species substitution
false claims about place of origin.
The sale of illegally imported pets (popular breeds include French Bulldogs and Pugs).
Animal welfare complaints relating to farm animals.
If you require consumer advice in connection with the matter you wish to report, you should contact the Citizens Advice Consumer Service on Freephone 0808 223 1133 or online. They will give consumer advice and also pass the details you provide to Trading Standards.
Some issues should be reported to the Environmental Health department at your local district or borough council. See our Report an environmental problem page for further information.