Some venues are legally required to record details of their customers, visitors and staff. They must share these with the NHS Test and Trace service if requested to enable action to limit the spread of the virus. A list of venues required to do this can be found on the GOV.UK website.
If you have concerns regarding a business who should be fulfilling track and trace obligations you can report this in the following ways:
Concerns regarding close-contact businesses
Non-compliance of these business types should be reported to Trading Standards. Businesses classed as close-contact are:
barbers and hairdressers
beauticians (including cosmetic, aesthetic and wellness treatments)
Traders supplying illicit tobacco and alcohol, such as:
counterfeit and non-duty paid products
tobacco products with foreign language or missing health warnings
the sale of single cigarettes.
Traders calling on potentially vulnerable residents to offer home improvement services, such as:
Traders exploiting vulnerable residents by, for example, selling them overpriced or misdescribed goods or services.
Traders supplying age-restricted products, such as:
tobacco or alcohol, to young people.
Illegal money lending activity ('loan sharking').
Scam mail or phone calls targeting residents, for example, letters and phone calls claiming prize draws or lottery wins.
The supply of counterfeit goods.
Food and drink issues, including:
lack of or incorrect allergen information
fish or animal species substitution
false claims about place of origin.
The sale of illegally imported pets (popular breeds include French Bulldogs and Pugs).
Animal welfare complaints relating to farm animals.
If you require consumer advice in connection with the matter you wish to report, you should contact the Citizens Advice Consumer Service on Freephone 0808 223 1133 or online. They will give consumer advice and also pass the details you provide to Trading Standards.