Accounts
- All usernames for Family Activities and Support provider accounts are in the format Number.Provider.Name (for example, 123.Sussex.Activity).
- Please do not attempt to create an account using the ‘Create account’ link on the portal sign-in page.
- Please do not change your username, as this may make your account less secure.
Password
- If you have forgotten your password, click the 'Forgotten your password?' link on the sign-in page and follow the instructions to recover your account.
Locked account
- Accounts are locked for 72 hours if multiple incorrect password attempts are made.
- If you require your account unlocked quickly, call us: