Topics covered include an exploration of various leadership styles and their impact, effective team supervision specific to the hospitality context, and key communication strategies for ensuring seamless operations.
The course also focuses on excellence in customer service supervision, adherence to health and safety regulations, and the fundamental principles of monitoring and evaluating hospitality operations.
Culminating in a guaranteed job interview with a local employer, this course provides a pathway to excelling in a leadership role within this fast-growing industry.