Opening times and available services over the bank holiday period.
Out of hours enquiries
Out of hours highways enquiries
If you consider your enquiry to be an emergency that cannot wait until our office re-opens, for example a flooded road/fallen tree, please phone 01243 642105, select option 1 and you will be connected to our out of hours service.
Out of hours adults' social care enquiries
- Phone: 01243 642121
Out of hours children's social care enquiries
- Phone: 01403 229900/033 022 26664 (emergencies outside of office hours)
Out of hours Community Hub enquiries
- Our Community Hub lines will remain open between 9.00am to 5.00pm, seven days a week, except bank holidays, when they are open between 10.00am to 2.00pm. Please contact us if you are in need of support, or wish to contact us about the Homes for Ukraine scheme.
Online services
Family Hub opening times
Our Family Hubs are not open during the UK bank holidays.
If you think a child is in immediate danger, phone 999.
To request support for a child (including Early Help and children with disabilities) or raise concerns about a child you should contact the Integrated Front Door (IFD) using the IFD Children's Portal.
If you think a child is at risk of significant harm, call the IFD directly on 01403 229900 before completing the IFD Portal Form.
For out of hours or bank holiday emergencies, contact the Emergency Duty Team on 033 022 26664.
Family Hub | Opening hours |
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Adur East Family Hub (Shoreham) |
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Adur West Family Hub (Lancing) |
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Arun East Family Hub (Littlehampton) |
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Arun West Family Hub (Bersted) |
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Chichester Family Hub |
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Crawley Bewbush Family Hub |
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Crawley Broadfield Family Hub |
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Mid Sussex Family Hub |
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Horsham Family Hub (The Needles) |
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Worthing Central Family Hub (Library) |
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Worthing East Family Hub (Lyndhurst Road) |
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Worthing West Family Hub (Durrington) |
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Advice and tips
Other opening times
Customer Service Centre opening times
• Friday 3 May 2024 - Normal opening times
• Saturday 4 May 2024 - Closed
• Sunday 5 May 2024 - Closed
• Bank holiday Monday 6 May 2024- Closed
• Tuesday 7 May 2024 - Normal opening times
For all other days, we will be open between 8.00am to 6.00pm (some services 9.00am to 5.00pm), Monday to Friday.