Gigabit-capable broadband

Find out about the next generation of connectivity.

1 Overview

Public services are evolving and in the future will be delivered in new and digital ways, requiring faster broadband speeds with greater bandwidth.

Our ambition for our county is the highest quality of life in a safe, smart, digital environment, enabling public services to be better connected with each other and our residents.

Working together with the central government’s Department for Digital, Culture, Media and Sport (DCMS), we aim to help grow our fibre broadband network of the future and ensure that West Sussex is at the forefront of this technology.

2 West Sussex Gigabit

The West Sussex Gigabit project is about improving the infrastructure that will allow our public services to be delivered more effectively for all local residents and tax payers.

Together with CityFibre, West Sussex councils are building a full fibre network that will connect key public sector sites, capable of delivering speeds from 1,000 megabits per second (1 gigabit) to meet the future need of public services.

The project will not deliver fibre broadband to homes and businesses, but we are committed to providing full fibre within the county by working with the market to benefit homes and businesses in the future.

Other projects are currently under way within the County Council that will extend the reach of fibre broadband to more premises across the county.

3 Gigabit project roadworks

Construction methods are selected based on multiple criteria, such as highways legislation and standards, public accessibility and the presence of other utilities. We are working closely with the Network Permit Office and contractors to keep any roadwork disruption in West Sussex to a minimum.

We will make every effort to combine our roadworks with other ongoing work. However, the timing and designs of the project mean the potential to work at the same time in a given location with other utilities may be limited.

Some roads may need to be closed, some will have traffic management alternatives, allowing the roads to remain open, and in some cases work will be carried out in the footpath, with pedestrian diversions.

On completion of any work, all reinstatement materials are checked and a comprehensive material testing process is used to verify that reinstatements are completed to the Specification of the Reinstatement of Openings in Highways (SROH) standards.

Further details about the permits granted for the Gigabit West Sussex Project can be found on our streetworks register map, where you can filter by date range and entering a road name in the location field.

4 Rural gigabit broadband voucher scheme

If you live in rural West Sussex and want gigabit-capable broadband, you could qualify for the national Rural Gigabit Broadband Voucher scheme. The scheme aims to bring faster broadband services to rural areas of the country.

What you need to know

  • The Government runs the voucher scheme.
  • West Sussex County Council (WSCC) and district and borough councils in the county work together to top-up the Government payment.
  • It's not a voucher that gives you money to spend. Payment goes to the broadband supplier.
  • The only cost to you should be your monthly service charge.
  • The deadline to use the scheme is 31 March 2021.

What you need to do

  • Find out about eligibility and carry out a postcode search to find a supplier. Do this on the Government's Gigabit Broadband Voucher Scheme website.
  • If your postcode is eligible, results show suppliers in the area registered to the scheme. Contact them to discuss, telling them you want to use the voucher scheme.
  • Encourage businesses and residents in your community to work together. The Gigabit Broadband Voucher Scheme website gives some helpful case studies.

What happens next

  • If they can give you a connection, the supplier will tell the Department for Digital, Culture, Media and Sport (DCMS).
  • DCMS will then confirm the details with you.
  • Once the provider has connected your property, DCMS make a payment on your behalf. West Sussex councils top-up the payment, to a maximum of £4,000. These payments act as a discount to the connection cost.

Further information

Each supplier has their own way of accepting eligible people onto the scheme. This can sometimes cause confusion, but don't let it put you off! We are here to help.

We want everyone who is eligible to benefit from the scheme, so please contact us to find out how we can help you to apply.

We also welcome interest from broadband suppliers considering investment in West Sussex. Contact us to discuss your plans.

Last updated:
21 August 2020
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