TACaccess

About

This is an independent service, which is not run by the NHS or WSCC.

This service is not checked by WSCC and including it on the Local Offer website does not mean that it is a recommended service.

Before using this service, we recommend you make your own checks. Your checks should include being happy that: the service will meet your needs; staff are properly qualified; policies are in place to keep everyone safe and you know how much the service will cost.

Use this guidance for advice about what to ask to help you make sure that children and young people are happy and protected in clubs, groups and activities. Find out more on our terms and disclaimer.

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TACaccess (Team Around the Client) is a UK-based digital platform that facilitates easy, secure, and efficient access to therapists and counsellors for children, young people, and adults, in over 21 languages, within both the UK and globally. Initially launched as a therapist directory in 2020, the platform evolved by 2024 to offer a comprehensive commissioning and payment system. It provides accredited and thoroughly vetted therapists and counsellors to clients of all ages, quickly and cost-effectively, bypassing both traditional agency and modern subscription-based models.

What we do

• Specialist therapist and counsellor-matching based on detailed profiles, therapeutic approaches, and video introductions
• Directory access enables therapists and counsellors to connect with commissioning organisations, families, and self-funded clients
• Integrated systems for bookings and online meetings
• Digital e-payments with one-click agreements, streamlined funding, and paperless billing
• All-in-one scheduling and finance dashboards for session tracking, revenue forecasting, reporting, and monthly payouts to therapists and counsellors

Age range

3-upwards

Wheelchair accessible

Yes

Our users say

“Many United Learning students have benefited from the excellent therapists they connect with through TACaccess. The personal approach, including video profiles, helps to ensure a good match. The positive impact on the children and young people accessing this support is significant.”

Anna Bush
Deputy Director Strategy and Performance
United Learning

“TACaccess is wonderfully unique, and we (BACP) are delighted to be working collectively and collaboratively with them. The platform safeguards children and young people and provides easy access to the best counsellors all at the click of a button.”

Jo Holmes
Designated Safeguarding Lead
Previously, UK Lead for Children and Young People
British Association for Counselling and Psychotherapy