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About West Sussex County Council

Introduction to West Sussex

Find out about West Sussex and download maps showing the main towns in the county, the electoral divisions and areas of outstanding natural beauty and tourist information.

Constitution

The Constitution sets out how the Council works, how it is organised, how decisions are made and the procedures which are followed to ensure that these are efficient, transparent and accountable to local people.

Contact Centre

We aim to improve our customers' experience of contacting the Council by phone. You can expect excellent customer service as our advisors undergo thorough training and are regularly monitored to make sure our high standards are maintained.

Annual Governance Statement

The Annual Governance Statement shows how the County Council ensures that its business is conducted in accordance with the law and proper standards. Also how public money is safeguarded and properly accounted for, and used economically and efficiently.

Partners

Find out about the work we are involved in with our partners.

Customer service standards

Our Service Standards explain how we will try to make sure that you have a good experience with the County Council, whether that be over the phone, in-person or via email. The Customer Service Standards replaces the previous Customer Charter.

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