A to Z search:

Cookies, web analytics and statistics

 

The information below refers to our websites at www.westsussex.gov.uk and http://www.yourspacewestsussex.co.uk/.

What are cookies?

Cookies are small text files downloaded by your web browser and stored on your device (for example computer, mobile phone or tablet) as you visit websites. Websites can then 'find' and read these cookies as you continue to use and re-visit the site. You may not be aware that this is happening.

Cookies can be very important in allowing a website to operate correctly and to improve user experience, and are used by most websites. They have many purposes, including:

  • allowing a website to 'remember' you and your preferences (such as font size) during current and future visits;
  • storing information like the items you have put in your online shopping basket;
  • enabling the collection of analytical data that website owners can use, for example how many times a web page has been viewed;
  • operating 'targeted' advertising, where different adverts are displayed depending on a browser's location or history.


When websites talk about cookies you may see the following terms referred to:

  • Session cookies - These are temporary cookies that are destroyed (deleted) from your device when a browser is closed (session ended).

  • Persistent cookies - These are cookies that are stored on your device for a defined period of time.

  • First party cookies - These are cookies set by the website you are visiting. These cookies can only be accessed and used by the website that sets them.

  • Third party cookies - These are cookies set through a website by a party other than the one that owns the website. They are usually set by applications or functions created by other companies that a website may implement on its pages. The importance of third party cookies is that they can be used to track users across websites.


You can learn more about cookies, including how to manage them, from the following websites:



European Union (EU) 'cookie' directive

From 26 May 2012 new EU regulations came into force in the UK designed to protect the privacy of internet users.

You can read about the regulations on the Information Commissioner's Office website.

Inline with the regulations, we have published guidance about the cookies we use across our websites and links to comprehensive guidance on how you can use your browser to manage, block and delete them. Links to this information are readily available from our page headers and from our Help, Terms and conditions and Disclaimer pages. At various times we have also published 'promo banners' on our home page to advertise our use of cookies.

We have worked through our sites to limit as far as possible the use of third party cookies. Where third party cookies may still be set we have tried to make this clear on the page.

We also display an information bar that rolls down from the top of our web pages advising you that we use cookies on our website.

Cookie bar


Clicking 'OK' on the bar will dismiss it and set a cookie so it does not reappear as you browse or revisit our website. If you wish to see the bar again, you will need to delete the 'cookie preference' cookie set by westsussex.gov.uk (see below).

Back to top

Our use of cookies

When we provide services, we want to make them easy, useful and reliable. Where services are delivered on the internet, this involves the use of cookies. They cannot be used to identify you personally.

You can visit our site and use the majority of its services without telling us who you are or giving us any person-identifying information.

Our use of cookies includes to ensure our site operates correctly and efficiently, to provide accessibility functionality and to collect usage statistics that allow us to monitor how our site is used and improve it. 

We have conducted an audit of the cookies that are downloaded on to users' machines when using West Sussex County Council websites. The table below shows cookies used across our sites.

Cookies set by westsussex.gov.uk domain (First party cookies)

Cookie Description Expiry
NSC_xxxx (name changes but prefixed NSC)

Application/owner: NetScaler (NLB)

This is a network load balancer cookie - ensures our servers do not become overloaded by requests by distributing workload.

1 hour
ASP.Net _SessionID

Application/owner: Alterian website

Used so our website can identify requests linked to the same browser session.

Session (deleted when browser is closed)
sessionUpdated

Application/owner: Formbuilder/SSO

Used to track logins to our Formbuilder software.

Session (deleted when browser is closed)
token

Application/owner: Formbuilder/SSO

Used to track logins to our Formbuilder software.

Session (deleted when browser is closed)
.IMMAUTH

Application/owner: Immediacy Content Management System

Used to allow some users to log in to our website.

Session (deleted when browser is closed)
JSESSIONID

Application/owner: Java applications

Used so website can identify requests linked to the same browser session.

Session (deleted when browser is closed)
saplb_*

Application/owner: Java applications/Netweaver

Used in the management of requests to the Netweaver application server.

Session (deleted when browser is closed)
ASP.Net_SessionID

Application/owner: SPOCC

Used so our website can identify requests linked to the same browser session.

Session (deleted when browser is closed)
.ASPXAUTH

Application/owner: SPOCC

Used to recognise successful log in to account area.

Session (deleted when browser is closed)
_utma

Application/owner: Google Analytics

This helps us to collect site use statistics. Used to determine unique visitors to our site and is updated with each page view. See below for more information.

2 years from set/update
_utmb

Application/owner: Google Analytics

This helps us to collect site use statistics. Used to establish and continue a user session. See below for more information.

30 minutes from set/update
_utmc

Application/owner: Google Analytics

This helps us to collect site use statistics. Used in conjunction with the _utmb cookie to determine whether or not to establish a new session for the user. See below for more information.

Session (deleted when browser is closed)
_utmz

Application/owner: Google Analytics

This helps us to collect site use statistics. Stores the type of referral used by the visitor to reach our site, whether via a direct method, a referring link, a website search, or a campaign such as an advert or email link. See below for more information.

6 months from set/update
StylePicker:fontsize

Application/owner: Alterian website

Used when you use our font size function. It allows our website to remember your preference.

1 year
StylePicker:Colourscheme

Application/owner: Alterian website

Used when you use our function to change website colours for accessibility purposes. It allows our website to remember your preference.

1 year
ACTINIC_CART

Application/owner: Eshop

Used to maintain shopping cart in our Eshop.

2 years
quickpollxxx (changes but is prefixed by quickpoll)

Application/owner: Quickpoll

Used to prevent further votes being cast once you have voted in one of our online polls.

30 days
Socitim_exlude_me9

Application/owner: SOCITM

We carry out user surveys on our websites via SOCITM. Used to track user willingness to participate in site surveys.

1 year
Socitim_include_me9

Application/owner: SOCITM

We carry out user surveys on our websites via SOCITM. Used to track user willingness to participate in site surveys.

1 year
Socitim_exclude_alt9

Application/owner: SOCITM

We carry out user surveys on our websites via SOCITM. Used to track user willingness to participate in site surveys.

1 year
cookie_preference

Application/owner: Website

Used to determine whether you have agreed to except cookies from our site.

Doesn't expire
ad_user_login

Application/owner: WSGFL

Used to track login status on West Sussex Grid for Learning for course booking.

5 years or until log out
JSESSIONID

Application/owner: Capita Software Solutions (Online Payments)

This cookie is essential for the correct functioning of the payment application.

Session (deleted when browser is closed)



Google Analytics

We use Google Analytics, a web analytics service provided by Google. It is used by many websites across the world. Google Analytics uses first party cookies through our website to collect standard internet log information and visitor behaviour. This information is sent to Google and is used by us to evaluate how our website is being used and to compile statistical reports. This is very important as it allows us to constantly review and improve our sites so that you have a better experience when using them.

West Sussex County Council does not collect (nor allow any third party to collect) personally identifiable information of visitors to our site. We will not associate any data gathered with any personally identifying information. We will not link or seek to link an IP address with the identity of a computer user. In short, Google Analytics doesn't identify who you are, but it does track your movements on our websites.

Google provide a browser based tool that you can install and use to opt out of all Google Analytics data collection. You can install it from their Google Analytics opt-out page.

We publish summary reports of website data collected through Google Analytics on the West Sussex Data Store page.

Third party sites and cookies

We use a variety of third party functions and applications to enrich and improve our content. Whilst we try to limit the setting of cookies by these applications where possible, some cookies are unavoidable. Below is an outline of third party functionality used across our websites and information about the cookies they use:

You Tube

  • We embed our video content using YouTube. Information on how this website uses cookies can be found on the Google privacy pages. We have used YouTube's 'no-cookie' domain to stream videos on our site. This means that cookies will only be set by YouTube if you elect to play the video.


Survey Monkey


Gov Delivery

  • We use GovDelivery to facilitate our email alert service. Their sign up process uses a session cookie relating to the subscription concerned. Information on their use of cookies can be found on the Legal and privacy page of their website.


Add This

  • The social media sharing buttons found on many of our pages are provided by Add This. We have adjusted our implementation so that these buttons do not automatically set cookies. However, using the buttons will mean that both Add This and the service requested (for example, Twitter or Facebook) may set a cookie. You can read Add This' policy on privacy and data practices on their website, where they also provide a data collection opt-out service. You should find information about how the third parties use cookies on their respective policy pages.


Twitter and Facebook


Google Maps

  • Where we have embedded Google Maps in our pages, cookies may be set by Google. Information on how Google uses cookies can be found on the Google privacy pages.


Doubleclick

  • We have also experimented with using Google's Doubleclick service to display adverts on our sites. We have since suspended this trial, but you may find cookies on your device from this service. You can delete these via your browser (see below). We may resume this trial in the future. You can read Google's advertising privacy policy on their Policies and Principles page, where you can also opt out of all Google advertising data collection.


Library catalogue (Arena)

  • Arena (library catalogue) use essential cookies which enable features such as wishlists and secure areas. It also uses 3rd party cookies to link to social media services.



Using your browser to disable cookies

You can use your internet browser (for example Chrome, Internet Explorer, Safari or Firefox) to manage cookies universally across all websites you may look at. This includes being able to block and delete cookies. However please note that if you do this you may not be able to use the full functionality of this, or any other, website.

The website Aboutcookies.org provides instructions on how to manage cookies in all major browsers:



Issues you may encounter if you decide to block or delete our cookies

If you are using your browser's settings to block or delete cookies, whilst you will still be able to use our site you may encounter some issues.

Some known issues

  • SOCITM survey pop-up: This pop-up needs to set a cookie so that it can remember whether you have previously dismissed or completed the survey. If you are blocking cookies it will be unable to set this cookie and will therefore periodically re-appear on your screen as you browse our site.

  • Forms: Our forms software uses cookies. When completing forms on our website, you may encounter issues if you are blocking them. 


Back to top



 

Share this page (third party services may set cookies)

© Copyright 2014 West Sussex County Council, County Hall, Chichester PO19 1RQ.

Languages:
  • Bengali
  • Hindi
  • Punjabi
  • Urdu
  • Pashto
  • Gujarati

Privacy policy | Disclaimer | Site map
Site implementation by Unified Solutions Logo Unified Solutions Ltd