West Sussex County Council (WSCC) complies with the Data
Protection Act 1998 and is registered as a ‘Data Controller’ with
the Information Commissioner’s Office (Reg. No. Z6413427). We
ensure that your personal data is processed fairly, kept safe and
secure and retained for no longer than is necessary.
If you are under 18, please get your parent or guardian's
permission before you provide personal information to our
How we use your personal information
In order to register and receive or use many of the services on
our website, you will be required to submit some personal
information. We will hold this information for as long as it is
needed for the service you have requested and remove it when that
purpose has been met, or, in the case of an online information
service, such as email alerts, you no longer wish to continue to
receive the service and choose to opt out.
This personal information may be shared with internal
departments or with external partners and agencies involved in
delivering services on our behalf.
Statutory services such as education and social care, protection
of vulnerable children and adults, and the support of public health
and wellbeing, may involve collecting, using and sharing Sensitive
Personal Data as defined by the Data Protection Act 1998. WSCC does
not disclose or share sensitive or confidential information without
your explicit consent except in a small number of situations where
disclosure is required by law, or where we have good reason to
believe that failing to do so would put you or someone else at
You may decide you do not wish your personal information to be
collected or shared, or may set conditions on our use of it. In
such cases we may not be able to provide with the service you
require, or may only be able to provide it in a limited way. There
are occasions where we have a statutory obligation to collect or
use personal information.
WSCC may use ethnic, gender, sexual orientation and age
information (i.e. equalities data) to compile statistics in order
to comply with equality legislation and assist in planning and
service provision. Such data does not identify individuals or
affect your entitlement to services.
WSCC must protect public funds and may use personal information
and data-matching techniques to detect and prevent fraud and ensure
public money is targeted and spent in the most appropriate and
cost-effective way. In order to achieve this, information may be
shared with other bodies responsible for auditing or administering
public funds including the Audit Commission, the Department for
Work and Pensions, other local authorities, HM Revenue and Customs,
Fraud Investigation Services and the Police. WSCC uses CCTV for the
detection and prevention of crime.
WSCC reserves the right to monitor and record electronic
communications (website, email and telephone conversations) for the
purposes of keeping records, staff training, detection,
investigation and prevention of crime. WSCC will inform you if your
call is being recorded or monitored.
WSCC may use personal information to identify individuals who
need additional support during emergencies or major incidents, for
example, emergency evacuation.
WSCC does not pass personal data to third parties for marketing,
sales or any other commercial purposes without your prior explicit
consent. We may process your personal information using web
services hosted outside the European Economic Area, but only where
a data processing agreement is in place that complies with
obligations equivalent to those of the Data Protection Act.
Emails that we send to you or you send to us may be retained as
a record of contact and your email address stored for future use in
accordance with our record retention schedule. If WSCC needs to
email sensitive or confidential information to you, we will perform
checks to verify the correct email address and may take additional
security measures. If sending us such information we recommend
using our secure online forms where provided, or the postal
The WSCC website does not store or capture personal information of
users with general public access, but does log the IP address of a
website, but does use them to enable requested services (for
example, payments) and to remember choices during the visit.
Anonymous information about page visits is collected using Google
Analytics. Using our website confirms your acceptance of our
Some third party tools we use on this website do collect data
for the purposes of Online Behavioural Advertising (OBA). More
information can be found on the AddThis.com privacy web pages.
Users may opt out of this at any time by completing the AddThis.com data
Where our website links to external resources or websites, these
may add their own cookies. These are outside our control. Cookies
can be disabled by changing the settings on your computer browser
but you may need to re-enter information at times.
You have the following rights:
- You may request that WSCC stops processing your personal data
in relation to any council service. (This may delay or prevent us
delivering a service to you. We will seek to comply with your
request but may be required to hold or process information to
comply with our legal duties).
- You are entitled to request access to and a copy of any
information we hold about you.
- You have the right to ask to have your information
- You have the right to see CCTV images of yourself and be
provided with a copy.
If you have a complaint about why your information has been
collected, how it has been used or how long we have kept it for,
please view our Comments, compliments and