Last updated:
24 November 2017

Safeguarding concerns about care homes and services

View details of care homes and services in West Sussex where the quality of care has raised concerns.

The County Council has contracts with many care homes and care services in West Sussex and regularly check on the quality of care provided. 

The West Sussex Care Guide provides details of all care homes and care services in West Sussex and you can find information on the latest Care Quality Commission inspection reports and when they took place.

You can also find information about people’s views and experiences of some of these services on Healthwatch - West Sussex.

Where there are significant safeguarding concerns about a care home or care service and the service provided to its residents/customers, new referrals to the service by the County Council may be suspended and an improvement plan is agreed with the home or service. Therefore, the home or service may be issued with a County Council suspension notice and we work actively to support them and track improvements.

Where it has been assessed by multi-agency partners that there are significant safeguarding concerns relating to a care home or care service, because this is in the public interest we will share the names of these homes or services below.

Care homes and care services where there are significant safeguarding concerns

Week ending Friday 24 November 2017

Currently there are two care homes in West Sussex that have been assessed as having significant safeguarding concerns:

  • The Laurels, Guildford Road, Broadbridge Heath, Horsham, RH12 3PQ
  • Orchard Lodge, Tylden House, Dorking Road, Warnham, Horsham, RH12 3RZ

This information is updated weekly.

Further information

Nine care homes in West Sussex are currently the subject of a multi-agency safeguarding investigation being undertaken by West Sussex County Council, the Care Quality Commission, Health and Sussex Police. The provider is working with the agencies to provide the information requested.

The following care homes continue to be part of Safeguarding enquiries:

  • Beechcroft Care Centre, West Hoathy Road, East Grinstead, RH19 4ND
  • Beech Lodge, Guildford Road, Broadbridge Heath, RH12 3PW
  • Kingsmead Lodge, Crawley Road, Roffey, Horsham, RH12 4RX
  • The Laurels, Guildford Road, Broadbridge Heath, RH12 3PQ
  • Longfield Manor, West Street, Billingshurst, RH14 9LX
  • Orchard Lodge, Tylden House, Dorking Road, Warnham, Horsham, RH12 3RZ
  • Rapkyns Care Centre, Guildford Road, Broadbridge Heath, RH12 3PQ
  • Rapkyns Nursing Home, Guildford Road, Broadbridge Heath, Horsham, RH12 3PQ
  • Woodhurst Lodge, Old Brighton Road, Pease Pottage, Crawley, RH11 9AG.

For further information about these safeguarding concerns:

If you are considering homes or care services outside West Sussex and would like more information, please look at the Care Quality Commission inspection reports, if this is a service that is registered with them, or contact the relevant local authority.

If you have any concerns regarding a care service please raise a safeguarding concern, or phone Adults’ CarePoint 01243 642121.

 

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  • West Sussex County Council will only use this email address to respond to any issues raised.