Last updated:
11 August 2017

Senior railcard

Apply for, renew or replace a railcard offering a third off the cost of rail travel to those of State Pension age.

1 What the County Council offers

We can provide a one-year senior railcard which can save you:

Or the County Council offers:

Be aware that we cannot provide a free older persons' bus pass AND a senior railcard.
  • If you already have a bus pass and would prefer to have a railcard, you will need to return your bus pass to us.
  • If we provide a railcard and you decide to swap it for a bus pass, you will need to wait until your railcard has expired. This is because we pay the rail company upfront so we will not receive a rebate.

2 Eligibility

To qualify for a West Sussex County Council senior railcard you must:

  • be a permanent West Sussex resident
  • have reached the female State Pension age, whether you’re a man or a woman.

Please check your pensionable age on GOV.UK (this will open in a new window).

3 What you need to provide when you apply

When you apply please provide copies of the following along with your application form:

  • One clear and recent passport photo with a light background (unless we already hold one on file from a previous application for a bus or railcard)
  • One proof of address, such as:
    • valid driving licence
    • most recent Council Tax bill
    • utility bill no more than three months old
    • bank statement no more than three months old
    • pension entitlement
    • NHS medical card.
  • One proof of age, such as:
    • passport
    • birth certificate
    • marriage certificate
    • valid driving licence
    • pension entitlement
    • NHS medical card.

Do NOT send original documents.

4 Apply for a senior railcard

Step 1. Download, print and complete the application form:

Railcard (and bus pass) application form (PDF, 157KB)

Step 2. Attach copies of the supporting evidence.

Step 3: Post everything to:

West Sussex Bus Pass (Senior Railcard)
PO Box 212
Waterlooville
Hants
PO7 6ZN 

What happens next

We will post a railcard promotional code to you within three weeks. If you have provided up-to-date proof that you live in West Sussex we can email it to you instead if you have provided your email address.

You can then activate your code online or by phoning the railcard helpline on: 08448 714 036 (calls will cost 5p a minute plus your phone company’s access charge).

Railcards provided by the County Council are fully discounted so there is no fee to pay.

The rail company will dispatch your railcard within one working day, but please allow up to five days for it to arrive.

5 Renewing or updating your senior railcard

You will need to renew your railcard annually.

Contact our helpline to renew your railcard.

  • You can renew your railcard up to 30 days before it expires or after it has expired.
  • You will need to confirm that your personal details are unchanged.
  • If you have moved you will need to provide proof of your new address.

What happens next

We will post a railcard promotional code to you within three weeks. If you have provided up-to-date proof that you live in West Sussex we can email it to you instead if you have provided your email address.

You can then activate your code online or by phoning the railcard helpline: 08448 714 036 (calls will cost 5p a minute plus your phone company’s access charge).

Railcards provided by the County Council are fully discounted so there is no fee to pay.

The rail company will dispatch your railcard within one working day, but please allow up to five days for it to arrive.

6 Replacing a lost, damaged or stolen railcard

The County Council cannot replace lost or stolen railcards - this is handled by the rail company.

You can find out about the process on the Senior Railcard website.

7 Contact us

If you need help or advice contact the West Sussex Bus Pass Information helpline, who can also advise about railcards:

8 Buying a railcard yourself

If you do not want to relinquish your free County Council bus pass to get a senior railcard you can buy one yourself.

They cost around £30 for a year and you must be aged 60 or over.

You can buy one:

Some district and borough councils offer their residents additional help with these though, so it is worth checking with your local council first. 

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