New single telephone number and email address for concerns about children and young people

For all West Sussex children's concerns call 01403 229900 or email


Release date: 27 January 2021

A new single telephone number and email address for use by professionals and the public for all concerns relating to children in West Sussex will shortly be in place, regardless of risk and complexity.

This will simplify the process for the public and professionals and has been designed to ensure that children’s needs are reviewed quickly by a joined up Early Help and Social Care team.

Jacquie Russell, Cabinet Member for Children and Young People said: “Ensuring everyone has easy access to report concerns about children and young people is essential alongside our own responsiveness. This is a positive change in how we ensure children come first and that we improve the journey of the child in everything we do."

The new contact details, which go live on 29 January 2021 are:

The current telephone numbers and email addresses for different access points are still in place. From 29 January 2021 these will all be redirected to the telephone number and email address listed above.

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  • West Sussex County Council will only use this email address to respond to any issues raised.

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