New home care tenders awarded by West Sussex County Council

West Sussex County Council has awarded new home care contracts.


The successful organisations that will provide home care services on behalf of West Sussex County Council have been chosen.

Around 2,000 West Sussex residents receive home care which is purchased on their behalf by the County Council.

Home care enables people to live independently at home by giving help for daily tasks such as washing and dressing.

Among the reasons why the Council decided to tender the service again, were because it has sometimes been difficult to get support to customers across the whole county and to ensure quality by working closely with organisations.

Peter Catchpole, West Sussex County Council Cabinet Member for Adult Social Care and Health, said: “What matters most to us is providing quality care to residents who need these services.

“In a consultation last year customers told us they wanted care workers who are well trained and supported by their employers, and that the home care needs to be flexible according to their needs and wishes.

“We are working with customers and their families to ensure their future home care needs are met and the impact of any changes are kept to a minimum.”

Residents affected by the changes have been kept up-to-date with the process and will be contacted individually about how the changes will affect them.

West Sussex residents who buy home care services themselves, and most adults with learning disabilities or those with mental health problems who have support at home will not be affected by these changes.

Currently, services are purchased from more than 70 different home care providers. The changes mean the Council will now be contracting 27 providers. The aim is to build strong relationships with them which it is hoped will lead to good quality services.

Peter added: “We want to reassure people who receive home care services as well as those who work in the home care sector that we are working to minimise the impact of any changes as much as possible and to keep you all informed of the plans for the new contract. We recognise the dedication and hard work that care workers and care organisations give to residents of West Sussex on a daily basis to support them to live at home and will be working with the whole market to ensure that this can continue.”

Anyone with questions can contact the County Council on 01243 642121.

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Last updated:
6 February 2018

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