Library cards

How to get a library card and replace it if you lose it.

Applying for a library card

You will be issued with a card when you join West Sussex Library Service.

You can join:

  • by visiting one of our libraries or applying online, after which we will post your library card to you
  • in person at one of our libraries. Please bring ID and proof of address, such as a driving licence or council tax bill, along with you.

Your PIN

When you join the library you will be issued with a personal identification number (PIN).

You can use your card number and PIN to sign in online and:

  • check the items you have on loan
  • renew items
  • reserve items
  • check the status of your reserved items
  • check whether your personal details are correct.

If you have forgotten your PIN you can reset it online:

Reset your PIN (Library catalogue) (external link)

Lost cards

You can report and cancel a lost library card by completing our online form. This will stop anyone – including yourself – using it to obtain or renew items:

  • Complete our online form - If you are reporting a lost card on behalf of a child, please use their details instead of your own. We will update your account if any of the details you supply are different. A copy of the changes will be sent to the email address we currently hold on record for you for security purposes.

You will then need to visit your local library to collect your replacement card. There is a small replacement fee for this service.

Last updated:
28 March 2022
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  • West Sussex County Council will only use this email address to respond to any issues raised.