Last updated:
8 September 2017

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Information, reference and research service

How the Library Service can help you find information, assist with research or answer homework enquiries.

Information service

Are you:

  • a student stuck with your geography homework
  • a local historian researching a local building
  • a company requiring new sales leads
  • a family historian on the trail of a long lost ancestor
  • a local resident wanting to report a pothole
  • trying to find a phone number?

If so, our team of information librarians will help you access all the information you need. Just call in to your local library or complete our Ask a Librarian online enquiry form.

Library research service

We charge £17.50 per half-hour for more in-depth research, such as family history or local studies. Our librarians will discuss this with you before they begin.

Requests for paid research need to be made in writing by email, typed letter or by using our Ask a Librarian online enquiry form.

Enquiries are prioritised in order of receipt.

Please make sure you include your email address, phone number or postal address on the form as we may need to contact you while we work on your research.

Please note: Our librarians are only able to undertake research based on the information provided, the databases we have access to and the time available. Research enquiries will normally be dealt with within four weeks.


If you are struggling to find good quality, reliable information for general interest, research or study, you can access the latest sources through our eInformation section.

It's your own free, virtual reference collection available on library computers or from your home computer with a library card.

Homework help

Need help with your homework? Pop into your local library, where you'll find lots of reference books to help you with your homework. You can also use our eInformation resources free on a library computer or from your home computer if you have a library card.


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