Ask a Librarian

Use our online form to get in touch.

Although our library buildings are closed at the moment, our librarians are still available online to help answer your questions. If you have an enquiry on a specific topic you can use the form below. Whatever your question, our team of professional librarians will try to find the answer for you using our online resources.

If your question requires access to resources in libraries, we may not be able to provide a full answer at the moment, but we will be able to come back to you when libraries open again.

If you are a West Sussex library card holder, you can carry out your own research using the eInformation Online Reference Library to access free trusted resources from home including Encyclopaedia Britannica Online and Oxford Reference. If you're not a member, you can join online.

Ask a Librarian

  • If you are looking for information, whatever the subject, we will find it for you and respond to you with an answer to your query within 7 working days.
  • This service is available for everyone, not just library members.
  • The form will take approximately 5 minutes to complete.
  • Please allow yourself enough time to complete this form in one session as there is not an option to save and come back to it later.
  • The questions marked with an asterisk (*) are mandatory and require an answer. You do not have to answer all of the other questions, but it would help us if you do.

Your data privacy

Before completing this form please read our general Privacy Policy (opens in a new window).

This explains why we ask for your data, what we do with it and how long we will keep it. It also explains how you can find out what data we hold about you and how you can ask us to delete it.

Your details

Enter your first name.
Enter your last name.
Enter an email address where we can write to you.
Enter a daytime phone number which we can contact you on. This can be a mobile or landline number.

Your enquiry

If you are a library member, please enter your 9-digit card number (you don’t have to be a member to ask us a question).
Enter details of your enquiry.
Is an answer to your enquiry required by a certain date? Select 'Yes' or 'No'.
Are you a library staff member completing this form on behalf of someone else? Select 'Yes' or 'No'.

Submitting your form

Click the submit button only once.

Please be patient as it will take a few moments to process your form and redirect you to our confirmation page.

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  • West Sussex County Council will only use this email address to respond to any issues raised.