Why am I limited to one visit per week?
The system allows for one visit per household per week (Monday-Sunday). This is designed to give all West Sussex residents fair access to the sites to dispose of recycling and waste that cannot be accepted in regular kerbside collections.
What if I need more than one visit in a week?
If you are producing a large amount of waste at one time, for example when moving, consider hiring a skip or contacting a waste removal firm.
What happens if I visit the site without having an appointment?
From 29 March 2021, if you attend a site that is taking part in the trial without pre-booking you will be asked to leave. The sites in the trial are:
Do I still need to use and show my permit at site?
Yes. As this is a trial, the permit scheme will run alongside the booking system.
Will I still need to show ID to site staff?
Yes. To find out what forms of ID are acceptable, visit our page about proof of residency.