Last updated:
12 December 2017

The application process

Applying for a job with the County Council and what happens next.

Who do I contact if I need help applying for a job?

Contact the HR Customer Services Team on 01243 642148.

You can also email Please include:

  • your name
  • job reference number
  • your preferred contact details
  • a brief description of the issue you are experiencing
  • any additional info, such as screenshots.

Once we've received your email, one of our team will contact you.

What do I do if I have forgotten my username or password?

On the portal login page, simply select 'Forgot password?' and complete the required fields. You will be sent an email confirming your username and password reset details.

Can I apply for a 'WSCC employees only' post if I work for an agency or I'm in a TUPE role?

In these situations you would not be able to apply. These vacancies are only open to internal candidates.

Why can't I fill in my application form past my personal details?

If the job advert states that it is not a WSCC post, you will need to follow the instructions in the advert about how to apply.

How can I upload my CV or supporting documents?

After completing the application form, you will have the option to upload and attach your CV or any supporting documents.

How will I know if you have received my application?

You will receive an email confirming your application has been submitted.

How will I know if I my application has not been successful?

You will receive an email advising you that 'You have not been successful on this occasion.'

How can I get feedback if my application is not successful?

Simply reply to the email advising you that you have been unsuccessful and ask for feedback from the recruiting manager.

How will I know if I have been shortlisted or invited to an interview?

You will receive an email inviting you to an interview. It will also ask you to log into the online recruitment system for further details.

How will I know if I have been successful after my interview?

The recruiting manager will contact you directly to inform you of the interview outcome.

When will I receive my job offer letter?

You will receive the offer letter within 7-10 days of your interview.

How will I know my start date?

Once all the relevant clearances have been received, the recruiting manager will contact you to arrange an agreed start date. You will receive a letter confirming this within 7-10 days.

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