Last updated:
12 September 2017

Contact us OLD

Find a contact phone number, address information and how to get in touch online.

1 Contact us online

Adults social care (CarePoint)

Children's social care

Library service

Roads and travel

  • Use our online form to report a problem with a road or pavement
  • Use our online form to ask a question about a road or pavement

Other services

You can find most other services on our Contact a service page.

If you have a general enquiry:

2 Phone us

Adults' CarePoint 

Phone: 01243 642121

  • If you have a hearing impairment:
    • Textphone (typetalk): 018001 01243 642121

Children's Access Point

Phone: 01403 229900 
(For emergencies outside of office hours please phone: 033 022 26664)

Roads and Transport Team 

Phone: 01243 642105

Registration Service

Phone: 01243 642122

Libraries (Renewals)

Phone: 01243 642110

Blue Badge 

Phone: 01243 777653

Learning and schools

Phone: 03330 142903

Other phone numbers

More services are listed on our Contact a service page but:

  • if you need to speak to someone about a general enquiry:
  • if you have a hearing impairment:
    • Textphone (typetalk): 018001 01243 777100.

3 Write to or visit us

Follow the links to find the addresses of County Council offices if you want to visit or write to us.

4 Comments, compliments or complaints

You can find information about how to feed back about our services on the Comments, compliments and complaints section.

Or you can submit your feedback using our generic online form.

5 Do it online

There may be things can you do yourself online to save you contacting us.


Roads and travel

Waste and recycling

Births, marriages and deaths

6 Social media

Along with our email alerts service, we have a presence on a number of social networking sites to tell you what we're doing and what's happening around the county.


This free social networking service enables you to join common-interest user groups and organisations you are interested in.

Our key Facebook pages are:


One of the quickest way to keep up-to-date with the latest news on services and events as it happens is by following us on Twitter.

All press releases, films and radio interviews are posted on to our Twitter page as soon as they are issued to our website. The page is also updated daily with council events and any closures and roadworks, all with links to more information.

RSS feeds

An RSS (Really Simple Syndication) feed, or news feed, allows you to see when a website has been updated or new information has been added.

You will need either a web browser, a web-based news reader or an email news reader. These are being updated all the time so please search for RSS feeds for information.

We have RSS feeds available for:

Once you have decided on the news reader to use, simply drag the URL of the feed into your news reader or cut and paste the feed's URL into your news reader.


Take a look at our YouTube channel and watch videos about a variety of topics, from how we fix potholes to short-term help for vulnerable or older people:

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  • West Sussex County Council will only use this email address to respond to any issues raised.