Trading Standards incident reporting form

We will only contact you if further information is required.

We review all reports we receive and use the information in our compliance and enforcement activity.

Please do not complete this form if you require assistance regarding goods or services you have purchased. You need to contact the Citizens Advice Consumer Service on Freephone: 0808 223 1133. They will provide you with the advice you need and pass details of your complaint to us.

This form will take approximately 5 minutes to complete.
Please allow yourself enough time to complete this form in one session as there is not an option to save and come back to it later.
The questions marked with an asterisk (*) are mandatory and require an answer. You do not have to answer all of the other questions, but it would help us if you do.

Your data privacy

Before completing this form please read our general Privacy Policy (opens in a new window).

This explains why we ask for your data, what we do with it and how long we will keep it. It also explains how you can find out what data we hold about you and how you can ask us to delete it.

Your details

Enter your name, phone number, email address and address/location, so we can contact you if required. Leave blank if you wish to remain anonymous.

Name

Enter your full name.

Phone number

Enter a mobile or landline phone number that we can ring you on during the day.

Email

Enter an email address where we can write to you.

Address/location

Enter your address or location.

Incident/issue details

Description of incident/issue

Enter details of the incident/issue that you wish to report.

When the incident/issue happened

Enter details of the date and time the incident/issue happened if not stated above.

Location of incident/issue

Enter where the incident/issue took place if not stated above, including the address and postcode. If there is no specific address, please state the general location.

Individual or company name details

Enter details of any person or company involved, if not stated above, including (if applicable), the names and/or descriptions of relevant people, registration numbers of relevant vehicles and phone numbers.

Additional information or comments

Enter any additional information or comments relating to the incident or issue.

How did you hear about Trading Standards? Select an option below. Internet search Word of mouth Local advertising (counterfeit cigarette/beer mat campaign) Other

Other

Enter how you heard about Trading Standards.

Upload photograph or document

Upload a photograph or document in support of the incident or issue.

Submitting your form

Click the submit button below only once.

Please be patient as it will take a few moments to process your form and redirect you to our confirmation page.

What happens after you've reported to Trading Standards

Trading Standards will use the information you give to decide if we’ll investigate. We will only contact you if we need more information. Even if we don't contact you, we might use your evidence to take action against the business in the future.

Find out how to report an incident or issue directly to Trading Standards.

Your data privacy

Your details

Incident/issue details

Do you have any feedback about this page?