Please don't use this form if you require advice about goods or services that you have purchased. If you need advice, contact the Citizens Advice Consumer Service on 03454 040506, who will also pass the details you provide to Trading Standards for information. This form will take approximately 5 minutes to complete.Please allow yourself enough time to complete this form in one session as there is not an option to save and come back to it later. The questions marked with an asterisk (*) are mandatory and require an answer. You do not have to answer all of the other questions, but it would help us if you do. Your details Your details Enter your name, email address, phone number, address or location, agency name (if applicable). Leave blank if you wish to remain anonymous. Incident/issue details Description of incident/issue Enter details of the incident/issue that you wish to report. When the incident/issue happened Enter details of the date and time the incident/issue happened if not stated above. Location of incident/issue Enter where the incident/issue took place if not stated above, including the address and postcode. If there is no specific address, please state the general location. Individual or company name details Enter details of any person or company involved, if not stated above, including (if applicable), the names and/or descriptions of relevant people, registration numbers of relevant vehicles and phone numbers. Additional information or comments Enter any additional information or comments relating to the incident or issue. Upload photograph or document Upload a photograph or document in support of the incident or issue. Submitting your form Click the submit button only once. Please be patient as it will take a few moments to process your form and redirect you to our confirmation page.