Last updated:
20 October 2017

Trading Standards business advice service

Contact us for Trading Standards advice and support.

1 Overview

Our Trading Standards team offer advice to West Sussex businesses at a chargeable hourly fee. Trained officers can answer questions from all sizes of businesses, from small home producers to national companies.

Not only can we give advice and reassurance on specific enquires, we can also provide information and guidance on other relevant Trading Standards legislation and compliance that may be applicable to your business.

We offer advice and support on:

  • safety of consumer products
  • sale of age restricted products
  • legal requirements for websites and sales over the internet
  • food labelling
  • the rights of your customers.

2 How to contact us

3 Charges

When you contact us for the first time we will register your business. Advice is available at £61.20 per hour (£73.44 including VAT) and any advice given will be confirmed in writing or by email.

If your enquiry is going to take more than one hour to deal with, the Trading Standards officer will give you an estimate of the time needed.  

Once agreed, payment will be requested over the phone before any advice is given. We are unable to accept payment in cash or by cheque.

Our VAT number is GB193604455.

*Charges may be altered in the future. Correct as of April 2017.

4 Terms and conditions

Our terms and conditions for business advice can be found below.

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  • West Sussex County Council will only use this email address to respond to any issues raised.