Contact us by phone

Remember you can also use our A-Z of Council Services to check whether a service is provided by West Sussex County Council or your local district or borough council. Our Customer Contact Centre is open Monday to Friday 8.00am to 6.00pm.

General enquiries	Phone: 01243 777100 Typetalk: 01243 642077
24-hour information line	Phone: 0845 7581232
Action Against Bullying support line	Phone: 0845 075 1010
Adults' social care	Phone: 01243 642555 Fax: 01243 642437 Typetalk: 01243 642077 Email: socialcare@westsussex.gov.uk Contact us about an adult form
Adult and Community Learning	Phone: 0845 075 1009 Fax: 01243 777229 Email: adult.education@westsussex.gov.uk
Adult safeguarding	Phone: 01243 642555 or dial 999 Adult safeguarding alert form
Benefits helpline	Phone: 0845 075 1020
Births, marriages and deaths	Phone: 01243 642122 Individual Registration Office contact details Online Bookings and Payments
Blue Badge scheme for disabled drivers	Phone: 01243 777653 Email: blue.badges@westsussex.gov.uk Download an application form
Bus fares ('Your 3in1' Card scheme)	Phone: 01243 777330 Email: info@yourspacewestsussex.co.uk Your 3in1 Card application form
Child entertainment and employment	Phone: 01903 839841
Community safety	Crime and disorder Phone: 01243 382955 Fax: 01243 382965 Email: community.safety@westsussex.gov.uk
Council Tax	Who is my district or borough council? Phone: 01243 642113
Children and young people's social care	Phone: 01243 642555 Fax: 01243 777229 Typetalk: 01243 642077 Email: socialcare@westsussex.gov.uk Children's access point form
Child protection	01243 642555 or dial 999
Corporate Communications Team (Press Office)	Phone: 01243 777722
Comments, compliments and complaints	Phone: 0845 0751014 Email: feedback@westsussex.gov.uk Comments, compliments and complaints form
Countryside and wildlife	Phone: 01243 642119
Democratic Services	Phone: 01243 642123
Drugs intervention programme	Phone: 01243 642133
Education	General Enquiries Phone: 0845 075 1007 School Transport Phone: 01243 753530 Email: school.transport@westsussex.gov.uk
Emergency management	Phone: 01243 642103
Environment	Phone: 01243 642119
Ethnic Minority Helpline	Phone: 08457 581649
Family Information Service (Childcare)	Phone: 01243 777807 Email: family.info.service@westsussex.gov.uk
Fire and Rescue Service	In case of emergency, dial 999 24-hour phone: 01243 786211 Fax: 01243 780416 Recruitment: 01243 642134 Email: wsfrs@westsussex.gov.uk
Freedom of Information (FOI)	Email: foi@westsussex.gov.uk
Fostering recruitment helpline	Phone: 0800 1216508
Help Points	Individual Help Point contact details
Highways and transport	Roads, road safety, maintenance Phone: 01243 642105 Email: highwaysandtransporthq@westsussex.gov.uk Highways report a problem form Report a faulty street light, illuminated sign or bollard Phone: 0800 0482435 Report faulty street light online form
Jobs	Completed application forms or recruitment queries: Phone: 01243 642140 Email: jobs@westsussex.gov.uk
Library Service	Library general enquiries: 01243 642111 Library renewals: 01243 642110 Renew online
Local land charges	Phone: 01243 642105
Operation Crackdown	Phone: 01243 642222
Planning services	Phone: 01243 642118 Email: strategic.planning@westsussex.gov.uk Further contact details for planning enquiries
Public rights of way	Phone: 01243 777620 Email: prow@westsussex.gov.uk PROW feedback form
Record Office	Phone: 01243 753600 Fax: 01243 533959 Email: records.office@westsussex.gov.uk
Student support	Phone: 0845 300 5090
Trading Standards	Consumer advice Citizens Advice Consumer Service Phone: 08454 040506 Business advice and Buy With Confidence Phone: 01243 642124
Travellers	Phone: 01243 642139
Typetalk (or customers who are deaf, hard of hearing or have speech impairments)	Phone: 01243 642077
Waste management (Waste disposal sites and recycling (excluding waste collection)	Phone: 01243 642106 Email: wastes.management@westsussex.gov.uk Waste prevention and Better Tomorrows Phone: 01243 642143 Email: info@bettertomorrows.org.uk

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