Contact us by phone

Remember you can also use our A-Z of Council Services to check whether a service is provided by West Sussex County Council or your local district or borough council. Our Customer Contact Centre is open Monday to Friday 8.00 am to 6.00 pm.

General Enquiries	Phone: 01243 777100 Typetalk: 01243 642077
24 hour information line	Phone: 0845 7581232
Action Against Bullying Support Line	Phone: 0845 075 1010
Adults' Social Care	Phone: 01243 642555 Fax: 01243 642437 Typetalk: 01243 642077 socialcare@westsussex.gov.uk Contact us about an adult form
Adult and Community Learning	Phone: 0845 075 1009 Fax: 01243 777229 adult.education@westsussex.gov.uk
Adults' Safeguarding	Phone: 01243 642555 or dial 999 Adults Safeguarding alert form
Benefits Helpline	Phone: 0845 075 1020
Births, Marriages and Deaths	Phone: 01243 642122 Individual Registration Office contact details Online Bookings and Payments
Blue Badge Scheme for disabled driver	Phone: 01243 777653 Download and application form
Bus Fares ('Your 3in1' Card scheme)	Phone: 01243 777330 info@yourspacewestsussex.co.uk Download 3in1 Application Form
Child Entertainment and Employment	Phone: 01903 839841
Community Safety	Crime and disorder Phone: 01243 382955 Fax: 01243 382965 community.safety@westsussex.gov.uk
Council Tax	Who is my Borough or District Council? Phone: 01243 642113
Children and Young People's Social Care	Phone: 01243 642555 Fax: 01243 777229 Typetalk: 01243 642077 socialcare@westsussex.gov.uk Contact us about a child or young person
Child Protection	01243 642555 or dial 999
Corporate Communications Team (Press Office)	Phone: 01243 777722
Comments, compliments and complaints	Phone: 0845 0751014 Comments, Compliments and Complaints Form feedback@westsussex.gov.uk
Countryside and wildlife	Phone: 01243 642119
Democratic Services	Phone: 01243 642123
Drugs intervention programme	Phone: 01243 642133
Education	Phone: 0845 075 1007 Fax: 01243 777229 cyps@westsussex.gov.uk
Emergency Management	Phone: 01243 642103
Environment	Environment: 01243 642119
Ethnic Minority Helpline	Phone: 08457 581649
Family Information Service (Childcare)	Phone: 01243 777807 family.info.service@westsussex.gov.uk
Fire and Rescue Services	24 hour phone: 01243 786211 Fax: 01243 780416 Recruitment: 01243 642134 In case of emergency, dial 999 wsfrs@westsussex.gov.uk
Freedom of Information (FOI)	foi@westsussex.gov.uk
Fostering Recruitment Helpline	Phone: 0800 1216508
Help Points	Individual Help Point contact details
Highways and Transport	Roads, road safety, maintenance Phone: 01243 642105 highwaysandtransporthq@westsussex.gov.uk Highways report a problem form Report a faulty street light, illuminated sign or bollard Phone: 0800 0482435 Report faulty street light online form
Jobs	For completed application forms or recruitment queries Phone: 01243 642140 jobs@westsussex.gov.uk
Library Service	Library General Enquiries: 01243 642111 Library Renewals: 01243 642110 Renew online
Local Land Charges	Phone: 01243 642105
Operation Crackdown	Phone: 01243 642222
Planning Services	Phone: 01243 642118 strategic.planning@westsussex.gov.uk Further contact details for planning enquiries
Public rights of way	Phone: 01243 777620 Email: prow@westsussex.gov.uk PROW feedback form
Record Office	Phone: 01243 753600 Fax: 01243 533959 records.office@westsussex.gov.uk
Student Support	0845 300 5090
Trading Standards and Consumer Advice	Consumer Advice call Consumer Direct: 08454 040506 Business Advice & Buy With Confidence Phone: 01243 642124
Travellers	Phone: 01243 642139
Typetalk	For customers who are deaf, hard of hearing or have speech impairments. Phone: 01243 642077
Waste Management	Waste disposal sites and recycling (excluding waste collection) Phone: 01243 642106 wastes.management@westsussex.gov.uk