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Meals on Wheels

The Meals on Wheels service in West Sussex is currently undergoing a phased roll out of a new service by our provider Royal Voluntary Service (RVS). This roll out is running alongside the previous service.

WSCC will fully update these pages in Spring 2014.

In the meantime, if you are interested for arranging the service for either yourself or a friend or relative please contact RVS on: 0845 609 0209. RVS will be able to provide you with the most up to date information for every town in the county.

This phone number is available from 8.00am-8.00pm Monday-Friday and from 9.00am-5.00pm on Saturday.

Our survey said…

A recent customer survey gave the West Sussex Community Meals on Wheels Service a resounding thumbs-up.

  • 95% of residents were very satisfied or satisfied with the service.
  • 90% of residents voted the meals excellent value.
  • 90% were happy to recommend the service to others.
  • Nearly 80% said their meals were always hot.
  • Over a third relied on a friend, carer or neighbour to provide a main meal when they weren’t using the service.
  • Without the service, nearly 3% of residents didn’t eat a main meal.

"Thank you for all your hard work and the brilliant Meals on Wheels service provided."

Volunteer serving hot mealAccording to the 2010 report by the National Association of Care Catering (NACC), one in 10 elderly people in Britain are at risk of malnutrition. By 2026 the number of West Sussex residents aged over 85 will increase by over 50%.

As a consequence, West Sussex County Council, in partnership with the Royal Voluntary Service, is one of a dwindling number of local authorities to remain committed to the service.

We also want residents who choose to access the service to benefit in health and wellbeing. Our dietician-approved menus aim to give at least a third of people's requirements for energy, calcium, iron, zinc, folate and vitamin C.

For first-time customers we are offering a special five-day selection of meals and desserts for only £15.00. For more details on this introductory offer please see our leaflet below.

Supporting document

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What we provide

"I think that Meals on Wheels is a super service. I cannot stand or walk well but if I could, I would help." Customer

Cakes and sandwichesWe provide hot and cold meals, desserts, soups, sandwiches and an afternoon tea service with homemade cakes. This is all with free home delivery on Mondays to Fridays between 11.30am–1.30pm. The service is very flexible and we also provide the same meals frozen. They are easily cooked in the oven or in the microwave.

With every delivery, our caring Royal Voluntary Service drivers carry out a check to make sure those who use the service are safe and well. This provides the customer with the chance to chat to a friendly face and vital reassurance for friends and relatives.

"I would like to thank the two delivery people who found me unconscious on the floor and called for an ambulance. I am very grateful; their actions saved my life." Customer

We have listed the current Meals on Wheels menus below, including the afternoon tea service. The menus are rotated on a four-weekly basis, so if you decide to order Meals on Wheels you will be informed about which particular week’s menu you can choose from. You can then take it from there.

Supporting documents

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What the service costs

  • Hot or frozen two-course meal (weekday) - £4.10
  • Hot or frozen two-course meal (weekend) - £4.30
  • New afternoon tea service (sandwich and homemade cake) - £2.55
  • Salad main meal (weekday) - £4.30
  • Salad main meal (weekend) - £4.30
  • New homemade soup and roll (winter months) - £2.50

You can pay in cash, by cheque or by account. An account allows a next of kin, relative or carer to receive an invoice on a monthly basis on your behalf. Payment can then be forwarded by cheque to the Meals on Wheels office to settle the account.

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How to apply and contact details

Anyone who is eligible can order - people do not have to be referred. If you, or someone you know, needs Meals on Wheels, or you would like more information, please contact Meals on Wheels Royal Voluntary Service.

Apply online Apply online (link to Royal Voluntary Service website)
Phone us Phone: 01903 237790
Fax us Fax: 01903 230605
Write to us

Worthing and Lancing kitchen
Meals on Wheels Royal Voluntary Service  
Gordon Road
West Sussex
BN11 1DB

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