How we can help
Our aim
We aim to help you make the most of your abilities and reduce
the need for help from others.
In the majority of complex cases we carry out an assessment of
your individual needs in your home and try to make everyday tasks
safer and easier for you.
Following your assessment we may give you professional
advice, lend you equipment, or recommend specialist adaptations to
your home.
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What we can offer
- We can offer you advice and information or even demonstrate
techniques to help you manage the everyday tasks.
- We can prescribe equipment to help make you as independent as
possible. Any equipment supplied is loaned free of charge for as
long as you require it. However, we do not supply wheelchairs
or walking aids, which are supplied by the NHS.
- We may organise minor adaptations like rails or internal ramps
if your disability prevents you getting around your home
safely.
- We may help you plan and organise major building works to your
home if it is very difficult for you to live independently, or the
layout prevents you getting to important amenities, such as the
bathroom or toilet.
- We can give you appropriate information and discuss options
where building works prove impractical, or if you feel you would be
better off moving to different accommodation.
- We can also help people offering care to family or friends.
This might include those experiencing difficulties with mobility
and movement. For example, we may advise you about handling
techniques or special equipment. This can often help enhance
the lives of carers and enable people to remain living in
their own homes.
Supporting document
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Where a visit is not needed
We also operate a fast response service, and can sometimes make
items of equipment available when:
- equipment has been prescribed and ordered by health service
occupational therapists to help get you home from hospital;
and
- we feel we may safely meet your request for assistance by
authorising small items of equipment for you when you first contact
us. This equipment will then be delivered and fitted by one of
our technicians, who will make sure you know how to use it.
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Disabled facilities grants
Disabled facilities grants are provided by your district and
borough councils for a range of home adaptations that help disabled
people to live more independently in their own homes.
Disabled facilities grants mainly help to make sure that
disabled people can move more freely and safely around their home
and use essential facilities. In all cases, the disabled person
must be registered as disabled, or be able to be registered.
The amount of grant you get will depend on your income, savings
and investments. District or borough council officers use this
information to determine how much you can afford to pay towards the
cost of the adaptations.
Your local district or borough council will be able to give you
more details. The attached leaflet also provides more
information.
Supporting document
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